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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Two great technicians did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was being mounted a little high on the wall for one person to do it alone. The technicians were top notch and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Did not take long to set my LG tv up and explain the the operation functions .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and set it up in the right position

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of mounting the TV. They were efficient and also cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Guys were fast and super clean installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys did a super fast and super clean installation. They were very friendly and easy to communicate with. Answered all questions and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little TV for den.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for den. Works great and is uncomplicated (programmed by Geek Squad). Used this TV to "cut the cable." Don't miss having cable, but do miss having to pay that large cable bill. Works a lot better than the "stick."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are real good1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and very effecient. Everything worked as it should when they left and has continued to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came out and mounted our 77” TV and connected all our devices. They were great! They made sure everything was connected correctly, showed us how to work the TV and answered all our questions! We couldn’t be happier! Thank you Geek Squad for a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Hisense 65 inch tv. There was a defect of the first Hisense tv which was turning off every 30minutes to 2 hours or so. I was however incredibly pleased with the image quality of the tv. Best Buy replaced the tv with another of the same model and it is working flawlessly. For the price of $419.00 I doubt you can find a better 65 inch tv and the image quality compares to tv's selling for twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad install my TV quickly and your sati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and connected all of the devices and we were very satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great..and completed the installtion as required

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed wall mounted TV, quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a wall mount via Amazon, GeekSquad installed BestBuy bought TV quick&easy. Arrived on time, good communication all the way to make me a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installation; wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were timely, polite, efficient and overall did a great job! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and took care of unhooking old system and replacing it with the new. Wall mount looks great. Good height. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did everything for me to install my new Sony big screen TV. It was flawless and everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the television to my wall very neat and secured. Explained everything percise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy's Geek Squad service and was extremely satisfied. The technician was knowledgeable, courteous, and efficient. The Geek Squad provided excellent customer service, I highly recommend Best Buy's Geek Squad for their professional and reliable service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, setup, and knowledgeable staff. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a tremendous job installing my tv and mounting it to the wall above my fireplace. Fast, courteous, and professional.

    I would recommend this to a friend