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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG OLED but the 55in was to small so move up 65in love this TV I had different tv brands but LG OLED is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st installer was rushed and sloppy. 2nd fixed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of 'The Geek Squad' is dependent on the sum of all the individual 3rd party providers. What I found most disappointing was that my local 'Best Buy' store provided very little oversight of what seem to be an anonymous collection of 3rd party providers (some good, some bad). Work is scheduled from a remote call center and backlogged so that visits were generally 2-weeks out. My local store's (Mountain View, CA) sales manager and local geek squad personnel were generally unreachable by phone and basically uninvolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall Mount is Great! Sits flush with the wall and the installer were extremely quick! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Terrence did a great job. Everything was installed well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" TV Mounted. Installers were very efficient quick and did a great job. Thanks :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Job Done….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would request both technicians again for future installations….

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed 2 TVs, mounts and sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed 2 flat screens and 2 wall mounts , 2 sound bars and 2 sound bar mounts with excellent installation and time consumed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging a 65' Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the geek squad did outstanding work hanging my Sony tv above my fireplace. They were professional and it only took about 1 hour for them to complete the job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Team was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and Mike did a great job mounting the tv and making sure we were set up and ready to go. Highly recommend this team of guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick & easy install! Great clean-up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job mounting my tv! No problems! They made sure I was pleased with the positioning of the tv and made the whole process easy for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation mounting and set up of my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted installed and set up my TV and did a great job. Answered all my questions and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable, courteous and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, made sure we were happy with everything and then explained the remote, apps and other information regarding the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tilt wall mounts and televisions. They made sure my DISH services were working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, pleasant and courteous. It was fairly simple install as the mounting hardware was already installed. They just put the tv up, helped me activate the Reco and other tv apps. Very helpful. I appreciated their efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad Is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional, friendly, and went out of their way to make the experience pleasant. The Geek Squad is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, setup, and knowledgeable staff. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable, friendly, helpful, on time, efficient and thorough. Could not be happier with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team went over and above and helping us mount a TV and Sonos sound bar on a stone fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Travis hooked my tv up and showed us how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was great , very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Got four tv's up and tuned nicely. Made it easy for us to enjoy streaming for the first time.

    I would recommend this to a friend