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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great professional install -super personable agents -great clean up -super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out. worked very fast and efficient. they were great and explained things very well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at home service. Technician Eileen and partner Tech were efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was good and they cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SERVICE, KNOWLEDGABLE AND FRIENDLY on time and quickly done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can always count on Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has installed all of our TVs and have done an amazing job each time. We wouldn't trust anyone else to get the job done right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geeks did a great job. They were thorough, compared options, were careful to clean up and did a great job overall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installment was quick and effiencent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oustanding work. Geek Squad installers were friend and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great geek squad service as ususal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, very professional and very fast, The install was perfect and the tv looks great and sounds great. Very easy and good install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, Kind & Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was AMAZING! My son has disabilities and was when his previous landlord decided to sell the home, my son was forced to move to a new home 6 days before Christmas. Competent, kind & caring, they were patient as my son wanted to “help” with the multiple TV’s they installed at their new home. Thanks Joe & Keegan!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    FRIENDLY & QUICK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents took down my old tv and mounted the new one VERY QUICKLY PROFESSIONAL & A VERY CLEAN JOB! They were very friendly & communicated well with arrival time!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    They messed up, but also redeemed themselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, they mounted my TV too low on the wall...I was left with 4 large holes and the imprints of the mount. That really bummed me out. But, as they were applying the mount to the TV, they informed me that the mount we had stuck above the TV. It was one of things where you don't know until you use it. They tried everything to find a solution with that mount, but ended up finding a different one that was available in store. They actually went to get it and bring it back during that appointment, which was awesome. It looks good up on the wall (had to patch and paint over the holes...which I still kind of see). But I liked that they helped out with that 1st mount's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did an outstanding job. They were very knowledgeable and professional. We highly recommend them. Thanks again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the people were quick and quality work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a quick, professional job. Glad we had a pro mount this on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing and getting TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting TV. Quick install and TV was up and running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Needed my help, but was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came and mounted my tv was very nice and did the job quickly. I wish he was sent with help though. My tv was a bit too large for him to mount alone, and he needed my help.

    I would recommend this to a friend