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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took time to ensure the mount was properly installed and met with my needs. They were also very nice to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job very helpful with the TV exactly wha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job very helpful with the TV exactly what I wanted with all the wires everything was great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy Geek Squad come to raise my TV 7in..The did a great job. After they hung it, they clean the TV and clean there mess..I would definitely recommend them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very clear and crisp. Functions well with remote and is voice activated. Sound is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient,professional, and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came and installed the TV wall mount were very professional, friendly and fast. I am very content with their service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very professional, courteous and knowledgeable and mounted my new TV very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad I would highly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very qualified individuals installed my TV and installed it exactly where I wanted it placed. I will definitely use Geek Squad again and highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my 75" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experienced and explained the operation clearly. He showed up on time and was a pleasure to deal with.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I have to say I will never again wall mount a TV myself. The guys were extremely professional. They even took the box and the old broken TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install and mount tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was awesome! I will only have you guy’s install and mount my tv’s

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service provided in all aspects of installation and product use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! Super fast install and even took all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect it all devices they also connected my existing home theater found to the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were very friendly. They were good at their job, and made sure I was comfortable with how everything worked before they left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super installation team was able to adept to the current configuration of installed equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and Chris were absolutely fantastic. Due to problems with the TVs, they were out here several times, and never failed to assist with all of our questions and concerns. Gave more than a 2nd effort to get everything working properly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is professional, quick and qualified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are highly professional, top notch experts. I really appreciated having Eric bring his expertise to our installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install the TV and finished the install with no problem. Fits perfect in our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    ONLY way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and proficient. They arrived on time, did their job and cleaned up after themselves. Perfect.

    I would recommend this to a friend