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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician devoted to perfection & flexible

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was nice and helpful. They performed the installation/mounting and were in an out very quickly. It is our new favorite room to watch tv in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service provided in all aspects of installation and product use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Tech installed my TV and found the store had sold me the wrong Sound bar and did an Excellent job on the install. Very Professional and well monored person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, and very efficient. He showed me how to use the remote and what to look out for with the new TV. This agent was top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and knowledgeable. This is included As I purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up and mouting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team. Quick, efficient set up. Second installation by best buy … will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 member Geek Squad techs were great. Hooked up devices, answered our questions. Very Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was fantastic at setting up the TV, adding the channels, and making certain everything worked correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time, even called before he left the store. He was very polite and professional. Very efficient. Cleaned up after himself and brought in a helper when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and a mount and I am so happy that I got the service to get it mounted through the GeekSquad. The team members were super communicative and worked quickly to mount the TV. They were in and out in no time. The TV also looks great. If I did it myself, it would not have been a good turnout.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had the geek squad install and mount a 75 “ TV on this mount. It was worth the money. Safe and reliable with locking mechanism. This TV is not coming down with this mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exhibited competence in installing the right setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exhibited competence in installing the right setup for my very large & heavy tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad Recommend - TV Wall Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 3 tvs on the wall and it was great. They connected my other components and programed my remotes. I am in heaven.... Great job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very professional and knowledgeable. He was honest and service was prompt. Highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this story with us! We very much appreciate the kind feedback and are glad that it was smooth. Please let us know if there's anything else you need help with.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the thing amazingly they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and on time delivery and professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew exactly what to do and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install was fast and all things were explained

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great end result and done very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and qualified for the job. Took extra efforts to mount the tv to the existing cabinet opening.

    I would recommend this to a friend