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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 38,692 reviews
  • Rated 4 out of 5 stars

    Mixed Results with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had three different Geek Squad Installers for the process of installing one TV that we returned, installing a Denon AVR receiver, and installing the replacement TV. Two of the installers were excellent, but one installer talked down to us, made some questionable recommendations, and walked out without satisfying our needs with respect to operating the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SERVICE, KNOWLEDGABLE AND FRIENDLY on time and quickly done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, installed my TV and they left. Enjoying my TV time. This is the second time I have used their service and will use it forever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service He definitely knew his job Great install. Great clean up. Friendly tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and efficient. He took down old tv mounted new one and set up my streaming services and surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very well. Installers were in and out and were very thorough and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plans are great buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 50-inch TV for wall mounting in the family room. The Geek Squad guys arrived on time, removed the old TV, and installed the new one. The guys were very courteous, knowledgeable, and fast. They even set up the new TV and reset the old one so all personal data are deleted. They took all the boxes and packing material. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were very friendly and worked quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys we’re on time and efficient. They connected everything and explained the new remote controller I would be using. Very nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was courteous and got the new TV up and programed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and reconnected my new tv and made sure it was leveled. Good work and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasant experience. The installation was quick and precise to my licking and they insured the TV was updated and connected to the WiFi for immediate use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome mounting 2 tvs. They were quick and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and professionally. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and immediately went to work. They mounted my tv quickly and professionally. They certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was knowledgeable, professional and cleaned up after themselves. They made sure the tv mount and tv were secure, as I have a little one running around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Vizio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new 43 inch!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tc and connected all of my devices. Everything is working flawlessly! Job well done and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an outstanding job. Very professional, helpful, and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install the TV flawlessly! Very polite! And very quick! This made my life so much easier! Everything works great! A must for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my TV was done very professionally and I do appreciate the good work. Had a mounting already on the wall, but the installation was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv hangs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the mounting swivels. You can pull it out from the wall too

    I would recommend this to a friend