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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his crew were fantastic. They set up the TV and it looks great and works as it should. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent was polite and knowledgeable. He did the work neatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were a fast, efficient team, mounting the 85” TV & connecting it to our WiFi. They were pleasant, polite & answered all our They were pleasant, polite, & answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No one could have done it better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and unmounted my old tv in seconds and installed the new TV with absolutely no problems in not even 20 minutes. Completely happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a good job mounting the TVs. They even came back to finish the job when I didn't have the right sized hdmi cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This second room TV has been perfect. It’s an amazing picture with deep blacks and whites. Thoroughly enjoy the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv indtalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the TV was flawless. Gentleman who did the work was polite and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with setting up the TV over fireplace. Still the wires have to be concealed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Samsung and still a fan! Just moved into a new home and worked with Geeksquad to mount my tv and install/configure my receiver and surround sound. Thanks again Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Geek Squad crew. They was quick and professional, they did everything for a HAPPY Television experience

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used geek squad service for tv mount in our room and I’m glad I picked them they are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! Super fast install and even took all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, setup, and knowledgeable staff. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv professionally!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hid wires. They were very professional and thorough. Excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and worked quickly to hang my tv and set up all of my equipment. Top notch couple of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this brand of TV before Has a good picture Works great for my sewing room

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Jack was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was very helpful. He was knowledgeable and good with explaining things. He did not rush.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs came in, set up and installed everything. That included the place and position of the stand and tv.

    I would recommend this to a friend