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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was awesome. She was very nice and knowledgeable. She put up the mount and my tv very quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a wonderful time installing my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and made sure all channels were working and informed me of how to use the TV and took the old TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 3 TV's were very nice and professional but I thought I needed a new rack but I DID NOT. I ended up spending $60.00 on a new rack I DID NOT NEED :(

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I decided to have them mount our television for us. No way would I have been able to figure that out nor have patience to do it. They were professional and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product with excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for an installation of a wide screen computer monitor. Turned out perfect -- good placement and technicians knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Greek squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected all devices. Fast and friendly service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very professional. They took the time to explain the features and benefits of the TV. They cleaned up after the project was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this because I had Total Tech support. The gent did a fantastic job and was very thorough explaining the process.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very professional and knowledgeable. They were very respectful and polite. Very Covid aware and wore their masks at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad did a great job mounting my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party affiliate of Best Buy did a great job of mounting my tv above the fire place. They were courteous, quick, accurate and cleanly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly installed and mounted my tv, soundbar and cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation (large TV)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish was still complimentary. Loved having the included installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech is worth it for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. Had them install a 85” TV. I am on total tech so it was free as part of the total tech plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team arrived on time with all needed tools, and They were done in less than an hour. They offered to remove the old plasma TV being replaced, but I had another use for it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Y’all are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic guys, who mounted and set up our TV. Wouldn’t trust anyone else

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was very professional when it came to installing the premiun TV mount above the fire place . They did an excellent job .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys came in set everything up and they did a great job and they were very polite and knowledgeable. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service workers were Great, But the fee Best Buy is charging is rediculus. It was part of the program not so far back. Bob Lee

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because we needed to mount a tv on our wall. It works and the wife is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zeus and his team are very professional and efficient. Shows up on time, very thorough and make sure everything is perfect and customer is satisfied before they leave.

    I would recommend this to a friend