Customer Ratings & Reviews

The agents were able to overcome some challenges with the wall and complete the installation in a timely manner.

Brandon was amazing. He and Josh were so pleasant and professional. They had the work quite well organized. They kept the area cleaned as the work was done. Brandon sat with me and set up everything I needed for viewing pleasure. He explained many of the details. I feel that I could call him if I have questions.

The guys did their job. We found out shortly thereafter that the HDMI cord actually was bad and needed to be replaced. I wish there had been a way for them to have checked it when they were here. Also, I asked if there was any reason I would have need to access the rear of the TV... and they told me no.... in fact the HDMI and USB ports are on the rear panel. I had purchased a full motion mount in case of this, but when they said it was not necessary to access the rear, I returned it... only to find out that in fact it is necessary to access the rear in order to plug in any HDMI or USB for any accessory.

The agents quickly installed and mounted my tv, soundbar and cable box.

The install guys were great. They did an awesome job mounting my TV & educating me on how to work the equipment.

I had after three visits, Jim came over and made the necessary installation, he did an excellent job & we are finally enjoying our TV!!

Great guys. Did a very good job mounting over my fireplace.

Awesome job. The Geek Squad did a nice job of mounting my new LG TV. Bowl season and the NFL playoffs will look great in this room.

This was the best decision we made. The Geek Squad guys got us up and running in no time. Had lots of things to hook up and they handled everything.

The agents installed & mounted 2 TV’s in the living room & bedroom they did it pretty good and fast. showed me on how to work the remote.

The young men who delivered and installed the tv were quick and efficient

Originally, I had the Geek Squad mount my new Sony 65" Bravia TV over my fireplace in late Autumn 2018. At that time my neck was really bothering me and had them hang it lower. Flash to February 2021 and my neck is just fine. Geek Squad came out and rehung the TV at its proper height over my fireplace and also attached the Sonos Arc. I would never, ever have anyone but the Geek Squad. They are the best! I wish I could remember the two gentlemens' names. They were fabulous and they were and are meticulous.

Team on time, did excellent work, very Customer oriented and friendly! Did a great job!

Wish was still complimentary. Loved having the included installation.

The squad was timely and called ahead. They explained what they were doing, and very respectful. Kind and helpful. The only thing I thought about was the height they put the TV. They asked if the height was good and I asked for it to be lower. I should have had it installed lower. I'm not sure it was feasible because there is a light switch, leaving about half a foot below where it is now. They showed me how to use the new remote. Very, very pleased with the service.

Honestly it’s a simple job to do yourself but you’re better off having them do it. If you do it yourself and break the tv your screwed, but if they do it.. lol

The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

Matt and team were BEYOND EXCELLENT! I will have them back for ALL my tech needs. They were professional, courteous and so kind! Adore them!

Great team, fast & efficient. They even connected my Sonos cables and setup.

Really impressed with the two members who set up my TV and the TV stand. The did an outstanding job; very polite and efficient.