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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv will be mounted and set up on 24 December 2022 and they will hook up the soundbar system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Book and Very Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, quick installation and removal. Helped get the tv hooked up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let the Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were outstanding. Helpful, knowledgeable and customer friendly A great value and time saving installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    There is non better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say enough about the Geek Squad service while installing my T.V.. Totally professional, courteous, and helpful. They went above and beyond to assure my satisfaction. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Santa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job on installing tv professionals

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad personnel were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and did a fantastic job. Everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up my new TV and mounted it to the wall. They explained how the TV operated and were on time and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad is worth the price of service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was quick, efficient, helpful, and had all the skills needed to do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad on-site service professional and complete: installation over fireplace including new Samsung 65” TV, mounting equipment and soundbar, all from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One in a Million.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate arrived on time, as promised. He handled the set up of my 40" TV quickly and efficiently. He showed me what I needed to know in order to enjoy this new item. On top of that, he cleaned up after himself and left my home almost in better shape than it was when he arrived. He was completely professional and answered all of my questions without making me feel foolish or that I was imposing on him. I rate him an excellent individual and look forward to working with Best Buy/Geek Squad for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TV was nothing short of AWESOME. They took the time to set up the TV and explain to me all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket and TV put on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and mounted my bracket and TV. It was put on the wall in a timely manner. They were on time and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all devices. They did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation (large TV)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish was still complimentary. Loved having the included installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Getting great complement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out to mount my television did a wonderful job, thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. Installed everything. Nice and neat

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instal and very professional. Done quickly without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and totally professional ,we could. Not be more pleased with the installation

    I would recommend this to a friend