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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    True professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional and friendly. They would not leave until they had answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionally thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helping us.. Very friendly and respectful. Also very clean they took all the garbage...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pros and finished. bhaithethe job on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing. Thank you for setting up my 5 large screen TV’s and Sonos systems. You keep the work area clean and intact making sure that I can work everything before you leave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Takes effort but can be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes effort but results are the ultimate outcome-- I pay $200 + tax for total tech and get Greek squad services. I haven't had to use much but make sure you ask and use what geek squad services are provided otherwise you won't get much out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service proffessional, is professional, couteous and knowledgable in our efforts to be as prepared as possible he quickly addressed the challenge and had our new tv installed and working very quickly. We were most pleased and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. They mounted the way I wanted and set everything up. They wore slippers to not get my home dirty. And the service was free! Definitely would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and went through and showed me everything on the TV with all the different apps and settings. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and flawless installation by Geek Sq.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and it was a wise choice buying the 60 inch Sony. Clear picture and beautiful color. Beats the LG that was replaced. Installation was accomplished by Geek Squad and we were up and running within minutes. Professional at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast and reliable and friendly. Would highly recommend geek squad. From setting up the appointment, to the follow up with how the service went, they have been superior in their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung 55” OLED installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians arrived on time. They were able to use the existing mount to avoid drilling additional holes in the wooden mantle. They hooked everything up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant process of purchase and installation. Installer was maticulous to details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys arrived early and on time. They were very quick and efficient. Very professional but weren't robots. We had a good conversation during setup which made us trust them even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast, efficient, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure it was connected to the Internet for me! They did a great job and were very quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store credit was Great! Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Best buy has great credit programs! I was able to purchase this TV with 5K credit due to a big sale and I had received 10% back on my credit for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have raised and mounted the 75 in tv on the wall without Best Buy. The Geek Squad is the service to use for most devices in you home. I’ve had a complete kitchen installed without a hitch. This is the one to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great set up experience very nice and knowledgeable crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. Installed my tv without any issue. Thorough walkthrough.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad folks really knew their stuff. Thanks

    I would recommend this to a friend