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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Recommend Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 98" tv took 3 guys but it's perfect, definitely recommend the geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly knowledgeable Geek Squad agent arrived right on time, talked me through the process, showed me where they wanted to mount the TV, and completed the process very quickly, efficiently and effectively. This is the second time we've used this service in the last 6 months, and I HIGHLY recommend it. After they completed the installation, they also cleaned everything up and gave me a great tutorial on how to use everything. The agents we had were experts in their field and also very kind and polite. I wouldn't hesitate to use this service for ANY in-home service need we might have in the future and I wouldn't consider another vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter and his helper (I’m sorry, I forget his name) were Extremely friendly and knowledgeable. They were able to help us resolve an issue that we had with the previous television installed (bad screen) and get the new television set up and explain to us some of the differences in the technology we purchased d vs some of the other available TVs. Overall, we would gladly choose this service again and work with Pete, or other Best Buy technicians. Overall the experience was very good, damaged first tc included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and made sure family members knew how to operate the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Completely took the hassle and legwork out of doing it myself. To be fully truthful, I couldn't have done this myself. The 77" LG G3 OLED would have not fit in my car, even though it's an SUV and it takes at least 2 strong people to mount it on the wall, not to mention getting it done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came over to set up and install everything couldn't have been better! Excellent work and communication!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Called to give us the heads up they were on the way and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set everything up. Communication was excellent before, during, and after the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an outstanding job. Very professional, helpful, and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its devices. They were very professional and courteous. Geek Squad Installed my TV quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service... Geek squad did an excellent job on the wall Television installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best I've seen. Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and connected it to all my devices. They were very nice, professional and didn't leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted our Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a marvelous job of mounting our 75 inch Frame TV and connecting the sound bar too. They also took the time to explain the Samsung remote and its various quirks and nuances. The crew was very professional and friendly and we are so pleased with the results! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, connected all the devices and removed the old TV. Great job and great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professionally installed great guys that work for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought you guys did a really good job they were really informative on the questions we asked had that TV up in no time the gentleman even programmed it and made sure that I understood what was going on I'd highly recommend these two.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly installed and mounted my tv, soundbar and cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Very professional. Friendly and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed everything-did a great job- very quick & efgicient

    I would recommend this to a friend