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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed everything-did a great job- very quick & efgicient

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Very professional. Friendly and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than expected actually. I was nervous at first especially seeing one guy come out but he handled it quick and eas.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv is secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an expensive piece of technology, you want to make sure it will stay where it needs to be. I feel that it was installed with care and safety is taken into consideration too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusion on the appointment. Once the techs arrived they did a great job installing and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my tv were amazing and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Tony, was excellent in all respects. He was on time, efficient, neat, polite, and explained what he was doing and why, answered questions completely, double-checked his work to make sure the 2 TV's he installed were both working properly - in a word, he was professional. Thank you; everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an outstanding job on hanging the tv on a mount. Very nice and professional work. Clean look and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a 85in TV and geek squad plan, very happy..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, this was a great service, they did everything for me and did a great job Thanks best buy geek squad....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 75” hung in our brand new home and I’m so glad we did. We definitely needed “the pros” and they even moved it higher when I thought it was too low. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my wall TV quickly and efficien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a fast, friendly, and informative manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work Guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad put up 3 new tv's with mounts in no time.. they also checked my new router connections and ensured we knew how to operate our Samsung Tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Our favorite geek squad guys were here again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and made sure it worked with all devices and reviewed how the new bracket worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was awesome! They were in and out in no time and I'm completely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and i appreciated the service they gave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv and quality. Love the size and pictures. Dont need to go the theaters anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product, but the thing impressive me is their install service, very polite and professional, they even wear shoe cover before enter my house. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came as scheduled installed took time installing mounting bracket.Checked that it was level and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and installed the TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grazie Mille

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thorough, ready to answer all my questions and concerns! Love you guys long time, thank you!!

    I would recommend this to a friend