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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents even went back to Best Buy to pick up and installed and mounted my new TV when they found out that my current TV was not performing correctly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    our installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation & setup on our new tv was money very well spent. Our installers were very knowledgeable. Will definitely order installation/setup again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the installation and the installers did a great job !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brian was Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out was absolutely a rock star. He took his time to show me everything with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND FRIENDLY STAFF , I WAS EDUCATED AS THEY WORKED AND IT MADE ME THAT MUCH MORE COMFORTABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was great. Very patient helping me setup my channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed wall mount and attached tv. They made adjustments to tv and remotes to insure all worked well. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation Geek was great. He arrived and got busy installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that bolt installers did a great job and we’re very a professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's just the best service I've ever received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was nicely set up in no time. It's just the best service from the time I walked into the store until my installation took place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Short and sweet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV efficiently and cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys for mounting my TV to the swivel base and connecting my devices. Also, thank you for being so nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Slim TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super slim TV mount just want I wanted to keep it closest to the wall ideal for small living area. Sturdy and very reasonable cost

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    85 inch tv mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounted my tv got it up and running with all my components . The guys even moved my old heavy plasma upstairs Great job geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and very professional. Quick, too. Took all packaging and cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV quickly. They were on time and placed my TV perfectly over the fireplace.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We're so glad to hear your install went well. It was a pleasure to help you out and hope you're enjoying the new setup. If you have any questions or need any help, please let us know!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hid the wires to my mounted television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and effective. The best Geek Squad workers ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service called was on time explained what he doing and stwp bybstep process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV efficiently and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.

    I would recommend this to a friend