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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fast, Courteous, Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and did a great job! Called in advance of arrival, wore shoe protection for my floor, and even helped me secure my old TV in its new spot. My only complaint is they didn't install the mount rail covers on the new TV mount. But, they're a cosmetic thing that doesn't actually show behind the huge TV, so no biggie. I always was someone to do these things myself, but I think going forward I may use Geek Squad installation again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and fully operational Team kept the room clean and efficient and I serviced us on use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient service. Delivered and mounted our new TV. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was exceptionally well done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and Chris even came back later in the day when they had been given the wrong mount. 11 on a scale of 1 to 10, they were fantastic in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    geek squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad crew mounted my new Samsung over the fireplace for perfect viewing. Within a short time the tv was ready with all cable hook ups and all questions answered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This sounds like the most perfectly cozy, movie watching setup! We are thrilled that you are enjoying your purchase and thank you for allowing us to help make this experience great.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 85’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and quick at installing my 85’ inch TV above the fire place and hooking up all devices. The staff was very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job was a subcontractor for Best Buy. Three men asked how and where I wanted the tv mounted. They did a bang up job and we’re in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect and Mount Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV Connect and Mount installation was very professional and very helpful with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service I was provided. They removed my TV from the wall and replaced it with the new one. Everything went well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a great job. He mounted the TV above my fireplace and it looks better that I imagined. I would highly recommend the Geek Squad for TV mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and mounted the TVs very well and explained all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very amiable and professional. Got the job finished very quickly. Overall very happy with this crew. Stayed and made sure the TV was working the way I wanted it to work!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came to my house to hang my tv and hook up my Wii were very professional. I would recommend them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always will get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always impressed! They are so professional, come on time, and I don’t know if I’m allowed to say this but they do more than I asked. As in helping me set things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. It looks great mounted flat on our living room wall. Reflection of light on screen is minimal

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Very knowledgeable and helpful crew. Definitely will use again and hopefully get same Techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new 55” Samsung tv! Perfect size for the space, great picture and easy format.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Always great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out multiple times and always great and professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    RockStar Status

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men a TV and mounting service. Awesome service and on time communication. Highly recommend Clem and Dillion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys they know what they’re doing and they install the TV the way they supposed to be. They’re doing really excellent job.

    I would recommend this to a friend