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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the tv were super nice and very helpful. TV was installed correctly first time.. Highly reccommed these guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a wall mount but didn't feel like we could do the install ourselves so we booked an appointment with Geek Squad. They were on time and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job making sure my TV was delivered, mounted correctly, set up, and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Gk Sqd was neat, polite, and efficient @ TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were on time, professional, courteous (put on booties over their shoes even) and left us in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I'll always use these guys for installation jobs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never mount a TV again because this service was so easy. Quick installation, programmed the TV and hauled away the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'll always use this service in the future....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never mount a TV again because this service was so easy. Quick installation, programmed the TV and hauled away the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and setup all services with ease. Great team and service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Couldn't have asked for anything more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly, professional, and did exactly what they said they were going to do, from showing up on time to cleaning up when done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad arrived on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Best Buy Geek Squad installed three wall mounts and and three TV's. I was satisfied with arrival time and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a terrific installation. The provider was responsive and responsible!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff came out with his associate and mounted my TV's. They were prompt, courteous and quick. I so much enjoyed my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PATRICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick is extremely knowledgeable professional and courteous. Patrick went above and beyond his responsibilities. Patrick was on time when he texted his arrival time and went the extra mile for me. I have dealt with other employees for Geek Squad and never had an OK experience. Patrick was able to solve the problem to make sure my TV and mount was secure and also took the time to install the aftermarket mount and instructed me on how my new LG 70" works. Thank you Patrick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hat's Off to Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hat;s off to Jen and Kevin. Could not have asked for two better technicians. They came in, introduced themselves, removed my old TV and wall mounted my new TV and TV speaker using a univserial wall mount. I watched them work, clearly they new what they were doing. They explained each step. They made sure that the TV was working and connected to my cable and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members were professional and quickly installed my TV. They explained some of the functions and I felt ready to use my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Couldn’t recommend geek squad installation enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Very professional, concise and quick! Also, very helpful with any and all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded all expectations, can’t recommend Denis Villeneuve movies on this thing enough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was very friendly, knowledgeable, and accommodating. The installation was quick and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to out up the Mount and tv was great. He helped with height and position of mount and was very neat and the tv is perfectly placed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Complete professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were professional and cleaned up aftet they finished. The install of the tv looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and did a great job. The installation was fast and the TV looks great installed.

    I would recommend this to a friend