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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite, thorough, and knowledgeable, from putting the "shower caps" over his shoes, to mounting the new TV on the wall, to answering my questions and finally seeing a clear picture on the TV, he was fantastic! Thank you so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable. Mounted the TV on the wall with care. Respectful and courteous. Wore a mask entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting my TV in the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and set up by geek squad team who mounted it and explain the functions of the TV and I was satisfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad hung out televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad hung our televisions. They provided Great Service, were on time, and we’re both fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and efficient, answered all my questions, and installed two televisions in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV’s perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took pains to mount my TV’s perfectly. They cleaned up after themselves and took the boxes away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service I received was awesome! They mounted every single tv super professional. Good job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were in and out in less than an hour. They brought my TV, installed it on the wall and went through setup with me very quickly. Would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad putting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Mounted my TV in less than an hour and was kind enough to move my old tv to another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad servicemen arrived. Professional setup was a breeze with their help. We learned a lot. We were not left wondering what to do before they left. These men ensured that we understood clearly what steps to take to have the best viewing system. They suggested future add-ons and made our setup experience well worth the time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    RandyR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job installing my TV and was very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Insall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV with no problems and was very helpful to make sure tv was working. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fits in space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could rely on the Geek Guy to install the TV with the flexible mount on the wall without complications.He then explained the unique characteristics of this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squaw installed my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount holds my new TV very nicely, couldn’t ask for a better mount. I am really impressed with the shape and color

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old TV and hung and installed my new TV. He arrived on time and worked quickly to hang the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was punctual and polite. Did a good job at physical installation. There were some issues with programming the TV with my Comcast remote. It was solved sometime later by a 2nd visit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install of 85" Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and mounted my 85" Sony TV. They did a great job and the TV works great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were 100% professional and understood exactly what we wanted and delivered exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys did a fantastic job. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 guys came into my home and asked us what we wanted to do and they did them with a couple of great changes they suggested. Very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra effort to ensure job was completed on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Crew called in advance, arrived on time and proceeded to remove existing wall mounted TV. Installed TV that had been shipped to new home that arrived damaged. Team diagnosed TV as being inoperative. Took my order for replacement OLED and delivered and installed new unit later that same day by making a special return trip. Set installed and activated with new router. Could not be more pleased with the Geek Squad service.

    I would recommend this to a friend