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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys new what they were doing! 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient work. Took pride in doing a great job. Well worth the investment to have a 75” screen installed by an experienced tech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very happy with job done profesional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and insured everything functioned properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Matthew are the BEST to ever do customer service. John is magnificent with installation and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient service. Delivered and mounted our new TV. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, neat and very sharp. I would recommend them anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed were knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation: bracket and 75" TV - Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers called when they were on their way and showed up exactly when they said they would. They installed my bracket and 75" TV in less than 30 minutes, connected the TV to Wi-Fi, uploaded my apps and even helped me log in for the first time. The customer service went beyond my expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tech service in-home. Fully explained everything before leaving. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It only took a little over an hour to have it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected everything in an excellent manner. It's still working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my broke TV and installed the new one quickly. He also removed the paper with the serial number and gave it to me for my record.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Steve did a fantastic job mounting our tv. He made sure it was perfectly level and everything was perfectly installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Geek Squad guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from Geek Squad did a great job mounting our tv with our full-motion mount. They knew exactly what to do in our new home and were careful with hanging our new mount and 75" tv. Pulling the HDMI and optical cables through our wall tube was tricky, but they figured it out and everything is nicely hidden. Hooking up our Samsung soundbar was very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and had my TV mounted and setup in no time. Wore masks and booties to minimize risk and exposure. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy mounted my TV on the wall quick. They were friendly, proficient and professional. We are about to watch TV at any angle. Awesome job guys !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very well. Installers were in and out and were very thorough and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Ceiling Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional group came to install my ceiling mount power TV mounting mechanism. Very pleased with the install and the help to setup the TV wireless options, as well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because we needed to mount a tv on our wall. It works and the wife is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and the installation when smoothly.

    I would recommend this to a friend