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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came out and mounted our 77” TV and connected all our devices. They were great! They made sure everything was connected correctly, showed us how to work the TV and answered all our questions! We couldn’t be happier! Thank you Geek Squad for a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was a large time frame window for their arrival but I was informed the entire time. Upon arrival hey put covers over their shoes to not mess up the floor and were patient as my wife was uncertain as to where to have it mounted. Once the placement was decided they were quick and courteous and ensured that no mess was left behind. I will be using them in the future if I need another tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent for our installation of a larger TV on our wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled and did a wonderful job - very pleasant guys to have in your home!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came. the delivered my TV, sound bar and TV mount. They set up everything and explained how to use everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREEK SQUARDS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB MOUNTING MY T V AN SOUNDBAR THANK YOU .VERY MUCH JIM

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Mount installed correctly and TV installed and setup professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely pleasant and funny. Spoke in detail what was going on and cleaned up after themselves nicely. It was worth paying extra to have no cords showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my television and put all of the sound system together in our Media room. Great job with professionalism and great knowledge!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guy ! Clean perfect work.Hooked all my remotes and made it easy for tv use without have to use multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad to take down the 50" TV they had mounted for me 7 years ago and replace it with a 65" Smart TV. They actually arrived a little earlier than their original window, went right to work, and had everything done quickly and efficiently. Then they took time to answer some questions, get the Smart features setup and verified their correct functioning, and then cleaned everything up like they had never even been here. I found the two-man team congenial and I enjoyed talking with them while they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and the installation when smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Greek squad. The crew was professional and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my facebook tv portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with installation of my facebook tv portal. They showed us how to use it and made a call when they here and worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely review services like this, but the two guys that came to hang up my new 100lb 85" tv did such a great job that I have to give them props. They were in and out in about 30 minutes and the tv is exactly where I wanted it to be, they even cleared out the packaging for me, it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing and setting up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a quick and beautiful job setting everything to work together. Thank goodness I did no have to do that with written instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came were courteous and polite. They knew exactly what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and no issue service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and friendly squad. Installed the Mount and TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy's Geek Squad service and was extremely satisfied. The technician was knowledgeable, courteous, and efficient. The Geek Squad provided excellent customer service, I highly recommend Best Buy's Geek Squad for their professional and reliable service!

    I would recommend this to a friend