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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came out and mounted the tv with out any problem. They were very nice and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not take my request seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in getting a cable cover when I asked him when he called on his way if he had the cable cover because I wanted my wires covered just as the previous technician who mounted the tv in my living room, weeks before did. I had called several times, days prior to ensure there would be no stories about the technician coming to get my room mounting done, not having a cable cover on arrival for my appointment. However, the incompetent and irresponsible agents I spoke to, made no notes about my request whatsoever. The technician was unable to get the exact cable over needed for the job, hence the mounting did not come out as neat as the mounting in my living room did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was knowledgable, curteous and efficient. The mounting of the TV was seamless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed and mounted quickly and the agent did a nice job of explaining how the control and features worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up our 65 in. Samsung TV. They were respectful and careful navigating the large box through doorways into the install room. We changed our mind about a wall install, so they put the stand on for us and placed the TV on the shelf. They double-checked the connectivity to the internet and made sure our Apps were connected, as well. We would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount 77 inch OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and left everything clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived on time and were quite professional. They removed my old plasma television and mounted my new OLED flat screen with no issues. The installers made sure that the television was connected correctly to my audio and video equipment and functioning properly. They were knowledgeable and friendly. I was extremely satisfied with the service that was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and clean install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV installed exactly as we wanted! Guys were in and out quickly, cleanly and made sure we were happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did an excellent job tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture. Amazing. Outstanding. Incedible colors very vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and i appreciated the service they gave

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation, professional and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind! Mounting was done quick and with my input on placement. Explained everything thoroughly. I am so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation of my TV and mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rain was so knowledgable and pleasant. She got my tv mounted perfectly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 65 inch Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT set, great picture and the GEEK Squard did a awesome job installing it for me

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install to go with Awesome tv. These guys know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darwing was great! He was punctual, courteous and explained things to me clearly. He did a great job. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad - Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did an excellent job. He was very professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, showed me how to use it, and they did a great job. Appreciate it very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install was fast and all things were explained

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV within no time on the wall and the way I wanted.

    I would recommend this to a friend