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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount the tv's in my home. The did a great job. The gave suggestions on which level would best and showed me how to use my equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    INSTALLED QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED QUICKLY. i JUST THINK YOU CHARGE TOO MUCH FOR INSTALLATION. GOOD WORK BUT WOULD NOT REFER FOR COST OF SERVICE WAS TOO MUCH. IF IT HAD INCLUDED THE MOUNTING DEVICE THAT WOULD HAVE BEEN REASONABLE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and mounted the TVs very well and explained all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad dis a great job and quickly too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were knowledgeable and very patient and helpful in getting us acquainted with our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install to go with Awesome tv. These guys know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and no issue service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and friendly squad. Installed the Mount and TV without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation TV was excellent! Very helpful, took their time and highly recommend Best Buy for TV mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys for mounting my TV to the swivel base and connecting my devices. Also, thank you for being so nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were prompt, professional and did a great job installing my TV. Would certainly use again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad were the Best! Phil and Dave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and mounted, and were very helpful on how to use t.v. Very friendy, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation was excellent. The installation crew did a great job getting the full system installed and neatly organized.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members were awesome. Did an amazing job setting up and explaining how the product worked. It was a very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best . Arrived on time, went to work and stayed to answer all our questions. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from Geek Squad mounted my TV and set up the surround sound and connections. It was great to have everything all set up. I am enjoying it all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was propped, arrived on time and quickly installed them out and television.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Excellent, professional, knowledgeable, pleasant and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here at the scheduled time and mounted the tv and hooked everything back up without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than getting a projector and looks great in our Basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont think about anyone but the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I had the Geek Squad mount my new Sony 65" Bravia TV over my fireplace in late Autumn 2018. At that time my neck was really bothering me and had them hang it lower. Flash to February 2021 and my neck is just fine. Geek Squad came out and rehung the TV at its proper height over my fireplace and also attached the Sonos Arc. I would never, ever have anyone but the Geek Squad. They are the best! I wish I could remember the two gentlemens' names. They were fabulous and they were and are meticulous.

    I would recommend this to a friend