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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set everything up after mounting the enormous TV gift for Mom

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted multiple tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived and mounted three of my tvs. They were professional and helpful. I would use Geek Squad in the future and recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came to set up our TV and sound system were great! They were very knowledgeable and patient with us in showing us how everything worked with the remotes and access to the TV and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, installed my TV and they left. Enjoying my TV time. This is the second time I have used their service and will use it forever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really appreciate quality work of the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the two members who set up my TV and the TV stand. The did an outstanding job; very polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Technician was early for appointment and installed TV and provided great insight on how to use TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Geek Squad said we would need these for our new television purchase in the end we didn't them They came and set the new TV up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. The Geek Squad did a nice job of mounting my new LG TV. Bowl season and the NFL playoffs will look great in this room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv quickly and efficiently!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful did a great job ! We’re in and out very quickly and did a good job along with cleaning everything up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Communication is good on the Geek squad's side. They are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed tv professionally and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install of 85" Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and mounted my 85" Sony TV. They did a great job and the TV works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived on time and were quite professional. They removed my old plasma television and mounted my new OLED flat screen with no issues. The installers made sure that the television was connected correctly to my audio and video equipment and functioning properly. They were knowledgeable and friendly. I was extremely satisfied with the service that was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were very friendly and worked quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys we’re on time and efficient. They connected everything and explained the new remote controller I would be using. Very nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and professionally. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and immediately went to work. They mounted my tv quickly and professionally. They certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Third party installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had after three visits, Jim came over and made the necessary installation, he did an excellent job & we are finally enjoying our TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Insall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV with no problems and was very helpful to make sure tv was working. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 86inch TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and dismounted our old television and installed the new. It was done in a timely manner but more importantly it was done with care.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and did a great job. I’m very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a superb job in mounting two new Samsung televisions. They were very professional and worked safely and efficiently. They also had a couple of required cables in their truck that they sold to me on the spot so I didn’t have to run out to the nearest Best Buy store. Finally, once the televisions and were up and running, the Geek Squad gave a tutorial on how everything operates including channels, apps, and remote control. I was very impressed with these gentlemen and much appreciative!

    I would recommend this to a friend