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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job very helpful with the TV exactly wha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job very helpful with the TV exactly what I wanted with all the wires everything was great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job mounting my 75" TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging up the television and connecting the xBox, cable and other devices. I would definitely recommend using them for a future project.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Squad At Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 squad members who performed the work were professional and competent. They set up all components connected to TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and reconnected my new tv and made sure it was leveled. Good work and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bobby G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my TV up and running in approximately 35 to 40 minutes! Highly skilled and trained technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service in store was great, although the appt. to mount was 10 days out! Once they arrived though, it was well with the wait! The knowledge and helpfulness of the geek squad was great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a tremendous job installing my tv and mounting it to the wall above my fireplace. Fast, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Happy Customer! Excellent service and job don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Friendly, professional, on time, trained, experienced and knew what they were doing. Very happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danielle installed my 55 inch television. She explained in detail all my features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job! A pleasure to welcome into my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to remove my return TV and mount my new TV. They were 15 minutes early. :) They mounted my new LG 48" with ease. They went through the settings with me. They showed me how to use my remote. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and connected it to all our devices. They were prompt and very courteous. I wouldn't hesitate to use this service for any future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team! Quick delivery and installation - super fast, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and mounting done by the Geek Squad. The picture and color is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time/fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing wall mount for my tv and even tucked in my Amazon Fire TV box behind which I didn’t think of. Nice and courteous and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a professional install including picking up the old boxes, wrapping up the wire so it could not be seen behind my TV which they hung on the wall. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service called was on time explained what he doing and stwp bybstep process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and connect my TV to the wall very quickly. They gave me advice on where to hang the TV and I was very satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable installer with a great personality and a professional

    I would recommend this to a friend