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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable installer with a great personality and a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 inch TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great communication. Top notch installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed TV, sound bar and player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, professional, kind and so helpful to non tech people

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed my new 65 inch TV in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professionals!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Squad has help me set up anti virus on all my computers and laptops and also set up TV mounts ln my home! There service is excellent. Thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very clear and crisp. Functions well with remote and is voice activated. Sound is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than getting a projector and looks great in our Basement

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Technician was AWESOME...Can't go wrong with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech was very quick and knowledgeable with what he was doing, answered all my questions, patient respectful of my home and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They care. They are knowledgeable and know the details when needed Listened well to our requests, questions and concerns. Thanks much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an 82" TV to replace an already wall-mounted 65" TV. However, the 65" wall mount had to be replaced to account for the new TV's size and weight. I didn't want to take any chances with my new investment so I scheduled BB's in-home mounting service. I had previously picked up the Total Tech Support annual and as a perk I was able to set up the mounting service for $49. The installers arrived on-time. They were able to complete the installation within a half-hour. The mount was placed perfectly in the area I had asked for and the TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent for our installation of a larger TV on our wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed tv professionally and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed/mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The agents from the Geek Squad were very friendly and professional! They did a great job mounting my 55 inch tv on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and sweet to my dogs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing delivery and set up people. It was pricey but it was soooooooo worth it! Great job! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WELL WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad did an amazing job installing my tv ! It was fast as well but the process was done right! They make sure to keep everything nice and clean during the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture. Amazing. Outstanding. Incedible colors very vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service bery profesional arrive on time i can tell my friends about the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Only thing I would comment is I don't remember much of what they told me about continued operation of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth with Great service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the Best! They also helped us understand the finer details about our tv and how 4K works with our different services.

    I would recommend this to a friend