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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was my installer and I couldn't be happier with his service. He was a pleasure to work with and took his time to make sure all was done properly. I couldn't have asked for a better experience, Thanks Jake.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient install. Everything went great and the installers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and professional service. Very knowledgable and took time out to program my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set everything up after mounting the enormous TV gift for Mom

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Connect is a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiring a Geek Squad agent to mount and secure my TV to the wall was an excellent purchase. The crew were nice and they did a great job swiftly and efficiently. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv quickly and explained all components..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job understanding how I wanted the tv mounted and hanging the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs arrived on time and called once in the morning to verify time and again when they were on their way. They were friendly and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Very professional. Friendly and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is da bomb diggity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch Frame TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating self explanatory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, efficient and very professional. Explained everything for someone who is not techie oriented to where it could be understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and helped set-up our TV. They gave a time when they would come and they came during that time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a carpenter and electrician rolled into one and know all about setting up big screen TVs, spend the money and let them do it. It buys you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos installed my TV beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was TERRIFIC installing/wall mounting my TV. He was extremely professional & his work was EXCELLENT! And the Samsung TV is great! I am very happy with my purchase & Best Buy’s home service. I am a very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and mounted the new bracket, and mounted the TV onto it...Then were on time, and left me w/ a working TV...That's all I can ask for...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and excellent installation. Great communication and just outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed our old tv and mounting and installed new smart tv with new mount and a soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and did a great job. I’m very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong & well made mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the right tools, Strong and very compatible with my 85 inch Sony tv. Will definitely recommend.

    I would recommend this to a friend