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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The two man crew was professional and did an excellent job at installing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy mount. Fits most large screen TV's. Would highly recommend this mount . Works great and very maneuverable side to side and also tilts down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than getting a projector and looks great in our Basement

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt, courteous and did an excellent job mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved us from a $2200 mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a new TV and sound bar. When they were preparing to set this items up, they noticed hat your current TV and sound bar was fine -- it was the crumby DirectTV box that was bad and causing all of the problems. They did not install the new TV and sound bar and returned them to the store and saved us over $2200. This is what customer service is all about. COMPLETE HONESTY. Thank you Geek Squad and Best Buy. When I do finally need these items, I will not go anywhere else to get them!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's, Wi-Fi, speakers, wall mounts and cabling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad s the only way to go for a variety of installations. Each time, you'll get installers who are highly skilled in their domain. We could not be more please and appreciative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Made it down a snowy lane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great. Smart fast friendly. They got stuck in a snow filled lane and found a way to make it work. Great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me quick but complete service when they installed my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super quick and convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and even offered to hook everything up for me they did a great job too. It’s exactly where I told to put it and even.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Good employees. Respectful. Quick installation and demo of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Wish they could come on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was installed the way I wanted and your technicians knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Geek Squad installing new tv. They arrived on time and were very quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job installing and mounting our new TV. He was very nice and did a quick installation. He even was a full hour early to the actual install time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were very professional & helpful. They did a great job mounting the TV to the wall while being accurate & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusion on the appointment. Once the techs arrived they did a great job installing and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was informative and did excellent work. Also helped with setting up of TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and went right to work and installed my TV on a mount that was already here. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agents were excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all the components very carefully and professionally. They were courteous throughout their time in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall quickly and efficiently.

    I would recommend this to a friend