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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed tv professionally and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Could not ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in on the first available hour of the day and installed a 75 inch TV in less than 15 minutes, were courteous and extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home techs were very thorough and professional. Did a great job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome Cooper made some great suggestions had everything I didn’t have but needed on his truck the work was clean, quick and efficient super team great conversationalist and very helpful with some other projects and products I’m looking forward to adding I would recommend geek squad to any and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prof installed. A+++ for the guys installing tv. The installers knew exactly what they were doing. I am very confident in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed large tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using Geek squad. They were the epitome of perfection. They were knowledgeable, on time and came fully prepared. I will use them again and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an incredible job!! I have NEVER had any problems with anyone or anything from Best Buy! Keep up the good work. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the Geek Squad. They came prepared to upgrade my mount, since I really needed the more expensive one. Mounted it exactly where I wanted. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me before arriving. Set up the TV on wall . The mount I had for my current TV didn't fit the new TV and to my regret I had to purchase a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and installed the TV quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Cleaned up Mess and left us with a great instillation..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job of installing out wall mount for our 60 inch tv. Very knowledgable and cleaned up after themselves. They even vacuumed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was done better the second time around

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed were knowledgeable and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was quick, efficient and was help on which wall to mount tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly, Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast, on-time, cleaned up and reconnected everything. Would 100% use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and friendly installers! Adds real value to being a Total Tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected to wall mounted TVs and connected them to existing cable, insuring that all aspects were properly integrated and functioning.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are professional and personable. They are polite and answered all my questions. They were on time and cleaned up the boxes. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect for the non geek DIY person,pay a little extra for guaranteed installation and limited warranty,i kept it all in house at pearl city BESTBUY

    I would recommend this to a friend