Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job of installing my 2 TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to my house and successfully wall-mounted two TVs on two different floors. They were very knowledgeable about what they were doing and I was very satisfied with the results. They were courteous and friendly throughout the whole process and answered a bunch of my questions along the way. For anyone who has purchased a TV and wants to have it wall-mounted but is not familiar with the process (or doesn't have a second person to help), I would definitely recommend having Geek Squad come out and take care of the installation for you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Guys were fast and super clean installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys did a super fast and super clean installation. They were very friendly and easy to communicate with. Answered all questions and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt, courteous and did an excellent job mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed wall mounted TV, quick and easy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a wall mount via Amazon, GeekSquad installed BestBuy bought TV quick&easy. Arrived on time, good communication all the way to make me a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install. Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounted my TV. Went over the TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television because of a low vision issue, and the result is very positive as it relates to enhanced vision, viewing and overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient technician. Did all the mounting and set up very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    These guys were amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the TV mounting that these guys did. They were the definition of professional. This is a service that's well worth the cost - and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Phil and Steven were so professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents turned up on time and did a super efficient job of wall mounting my 55” TV. Did the set up and answered my questions professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the BEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and connected all my devices!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gret service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called 30 min before scheduled arrival, to let me know he was on his way,which was great. He was very friendly and easy to work with. Would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a 77 in tv in our media room and have no complaints on how they positioned it, they did a excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it. They were very knowledgeable, courteous and helpfulin

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little TV for den.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for den. Works great and is uncomplicated (programmed by Geek Squad). Used this TV to "cut the cable." Don't miss having cable, but do miss having to pay that large cable bill. Works a lot better than the "stick."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Wi-Fi Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my sound system. They needed an additional part, which was on the truck. Very convenient. They also recommended and installed a MESH wi-fi system. This was one of the best customer service experiences I’ve ever had. These technicians are a real asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made our TV and soundbar connections efficiently and effectively with no inconvenience to my household.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent job of getting the work done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have an expert in and out. Went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me quick but complete service when they installed my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my new tv and took away the old one. They were great; professional, personable and highly recommend their services !

    I would recommend this to a friend