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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge crew was great. Knowledgeable and took thier time. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my setup. They were fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my mount and tv and was very quick about it. He left and did not leave a mess for me to clean up and he was very polite. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man and woman who installed the TV knew what they were doing. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging in there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came and hung my mount on the wall and connected all the equipment up. Great job as now I know it wont fall off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. He did a good job. He was also good at communicating his arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up service was perfect. They mounted our tv on an existing mount which was a little challenging. They were professional and so helpful taking the time to show and explain new features on my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys that mounted our TV did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation and neatly done. This guys were Pros!! Worth every penny the service and warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on the appointed day right on time. They mounted my TV on the wall, made all connections and removed the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Washer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was installed and tested quickly. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad R&R’d my wall mount for a full motion mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets up LG TV w/ skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and a mount and I am so happy that I got the service to get it mounted through the GeekSquad. The team members were super communicative and worked quickly to mount the TV. They were in and out in no time. The TV also looks great. If I did it myself, it would not have been a good turnout.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional super knowledgeable and fast. They mount All my tvs awesome price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job installing wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people showed up on time and put the wall mount up perfectly. They asked for my input as they were aligning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Completely took the hassle and legwork out of doing it myself. To be fully truthful, I couldn't have done this myself. The 77" LG G3 OLED would have not fit in my car, even though it's an SUV and it takes at least 2 strong people to mount it on the wall, not to mention getting it done right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They mounted my tv beautifully and provided great advice and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Great qualitity, sound and picture. Highly recommend. Be sure you get competent people who know how to install it.

    No, I would not recommend this to a friend