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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and worked quickly to move one TV to another room and install the new TV with new wall mount and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician's services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and technicians with full knowledge and experiences

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived ahead of schedule and were very professional and courteous. They started and completed the job and in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that set up my TV did an outstanding job. He was very professional and worked very quickly to set it up. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad mount our new TV above our fireplace. The technician was professional, on time, and quick. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was in and out in no time! Had all the tools needed to do the job and made good suggestions on placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new 55” Samsung tv! Perfect size for the space, great picture and easy format.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I are use my TV mount every day I could adjust it anyway I want and to the left and to the right it works well very stable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the tv. After they completed there job it was cleaned. Always wore there masks to protect themselves and my family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. It took them a while longer than I thought it would, but they were determined to get it right. I couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and helpful they hooked up all of our TV’s and made sure everything was working perfectly and showed us how to use everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Solid mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid and holds my TV (55in). Install went smoothly. Only thing is it’s not the sleekest ever but it’s def fine for the job and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did great and quick install. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung TVs are great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encouraged by Best Buy staff and family members to choose Samsung TVs. I am happy I did as they are easy to use and have many good features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job. Overall everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, friendly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted in a great spot and with efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fireplace mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 75in pulldown mount put above my fireplace and the crew did an excellent job. This mount is super slick and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad technician was punctual and made the process look very easy. Time from start to finish was an hour. Technician set up my TV, cable box, fire stick, and DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In wall tv box and tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an in wall box and tv mount. The installer was very professional and made sure everything fit correctly. He went above and beyond.

    I would recommend this to a friend