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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV and connected everything so it sounds & looks fantastic! Very professional even cleaned up their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my tv in my living room. They were very helpful In determining its proper placement for optimum viewing. They came on time, were very friendly and left their work area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted it and attached the cable box to the back of the TV. He made it look easy. Up and running in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was installed great with the pervious wall mount. And TV LOOKS GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted two tvs and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted on a brick wall on our screened porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with installation of the TV mount and installation of the TV on it. Neat and clean installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Contract Installer Richard was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star install and set up by Contract Installer Richard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys. quick and fast. awesomeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    JRM Family Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a complete setup to all of my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv installation/mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv. They were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but go back to including installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and seamless and they hauled away the box for me so it was great even though I had to pay for it which is the only thing that sucks so Best Buy needs to go back to including the installation with TotalTech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert delivery and installation. Extremely, knowledgeable of the product and what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounted correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounted correctly. The technicians were knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and cleanly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took great care to mount my TV at the correct height and were totally professional the entire time they were in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did it so quick we definitely calling back if we need another installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount unit works just as it should. It fits reasonably flat against the wall, then pulls out several inches and can be tilted one way or the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up right on schedule, did a great job of the installation, cleaned up 100%, and demonstrated the capabilities and answered all my questions about the TV. True professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my 75in TV. Love that they wear covers over their shoes!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. I like them calling 20 before coming. They wore masks and shoe covers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team mounted the new 75” QLED q90 Samsung TV and connected it to the Dish box. This required your two person team and they did this extremely well. Unfortunately, for my wife and me, the New TV had a power problem and I had to contact Samsung to have it replaced. Still waiting. The Geek Squad is scheduled to come back on Dec. 23rd . To hock up a new Sony receiver I ordered from Best Buy’s and just received and a Center Speaker I ordered from Magnolia Dept., but no word on the status. I did purchase the Total Tech. Package.

    I would recommend this to a friend