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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job mounting TV. Very helpful and instructive

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product with excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for an installation of a wide screen computer monitor. Turned out perfect -- good placement and technicians knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was installed great with the pervious wall mount. And TV LOOKS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted professionally & the soundbar was installed. The agents even explained how to use the remote control for both TV & soundbar as well as answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was propped, arrived on time and quickly installed them out and television.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Excellent, professional, knowledgeable, pleasant and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent Job. Super quick with a neat installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install with my TotalTech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs did an excellent job. They arrived on time. They were careful and efficient with the install process. They thoroughly explained the mounting options available allowing me to make the ultimate decisions and then cleaned-up after themselves when they were done. The "cherry-on-top" is the install was completely free with my TotalTech membership!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Girly on the Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was awesome! Great job!! He arrived on time and made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to do my tv installation did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my setup. They were fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect it all devices they also connected my existing home theater found to the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tilt wall mounts and televisions. They made sure my DISH services were working before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and did a excellent job. Jesus and his partner were very helpful and nice. the job was done quick and neat. thanks guys , will call again..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a TV wall mount with installation. Team showed up in the time span provided. Was very courteous, professional, precise and very clean. Great job Best Buy team!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Zgfur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great knowledgeable patient speand tome to answer question and walk me through all the process

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and professional. They explained how the TV worked and. Leaned up after themselves once the TV was mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great - very patient - knowledgeable - clean=up was great - I would use Mike again- no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A professional job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time, mounted our new tv, and connected all our devices. He was very professional and efficient.

    I would recommend this to a friend