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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person geek squad crew was smart, helpful, and polite. Very efficient too. Satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that BestBuy just install my new tv on the wall there were very professional and helpful in every step on what needed to be done when hanging a tv on the wall. They were on time and communicated with me days before and right up until they arrived. They cleaned up and answered all of my questions, I would recommend them to do work at my house anytime and I have had BestBuy tech people at my house and they are always courteous and professional at all times. And YES I would hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have an expert in and out. Went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices carefully. They cleaned up the extra packing and installation debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that mounted my television was amazing. He was very quick and efficient. I can’t wait to book my next service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to deal with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, friendly and professional. Very careful with house cleanliness

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv, great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect installation. The installers, Jeff and John, were excellent and need to be commended by Best Buy for their expertise

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician's services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and technicians with full knowledge and experiences

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely professional and knowledgable. Super easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my son’s tv were very nice and got the job done quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never used the installation service before but wow! They were knowledgeable and helpful. Thorough with the installation and explanation of how the equipment should be operated. Will recommend them to others and use again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad hooked me up quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristian was awesome! friendly , helpful and was quick to hook up my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are pros. Nicely mounted and installed my new tv. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install with my TotalTech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs did an excellent job. They arrived on time. They were careful and efficient with the install process. They thoroughly explained the mounting options available allowing me to make the ultimate decisions and then cleaned-up after themselves when they were done. The "cherry-on-top" is the install was completely free with my TotalTech membership!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install and very professional technicians would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the employee's were great and had a lot of knowledge about what we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs that came and installed my tv mount were very professional. Did great work, cleaned up, and made sure that our questions were answered

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Clean and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great and clean install and had also asked for my preference and also suggested what might work best overall end result very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Simon & Tony mounted both our old and new TV's and did an exceptional and professional job! They were the absolute best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installation by Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by geek squad! They took down tv & other wall mount & hung up new 65” LG ORGANIZED NETFLIX, Prime, Apple Max, Hulu etc etc …all in a row so I wouldn’t have to hunt for the ones I always use. Good part is I didn’t have to pay because I renew my plan yearly…yayyyy!!!!

    I would recommend this to a friend