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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad more like speed squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in less than an hour. I provided my own tv mount and they were able to mount from beginning to end. Excellent service and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new TV was quickly completed in a very professional manner; as well as, the movement and mounting of 2 of my older TV’s!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff installed new tv and mount. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic and helpful. Extremely professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and mounted my tv and connected my devices , and cleaned up. very professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were awesome! Right on time and they were very professional. They even helped with the tv settings!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    ONLY way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and proficient. They arrived on time, did their job and cleaned up after themselves. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG OLED but the 55in was to small so move up 65in love this TV I had different tv brands but LG OLED is the best

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service - saved me hours of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was timely and professional. The Premium TV Mounting (TV Connect and Setup Included) was better than I expected and very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reps came out to take care of business. Thank you BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it done. Friendly and professional. The key was communicating what I wanted. The executed the task.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation- took their time (2 persons) with measurements, unboxing, install and cleanup. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad member, Shauwna, was exceptional and spent a long time setting everything up and explaining the workings on my new Samsung OLEO TV and my Sonos Beam. I was impressed with his knowledge and professionalism, and I am certainly pleased that he was the Geek Squad associate who worked on my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and did a great job with install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did forget to give me one of the things I purchased and it took a few days to sort it out but I was still thrilled with the service that was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Got they on time, cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install went very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with install. Installer was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came did an awesome job. I thoroughly was happy with them and the whole experience of having them there. Good employees to keep on your team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. They were clean and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Would definitely call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great with setup. Took less than 30 minutes. Suggested a better mount that was also cheaper than the one I purchased. Excellent experience.

    I would recommend this to a friend