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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Quick and clean and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great .. kept social distance .. wore mask shield .. and covered their shoes.... Very neat quick and professional and polite

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and expertly set my tv up. They knew exactly what to do without any input from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant serviceman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Excellant answered all our questions, cleaned up before they left we were very pleased with the servce

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all Service.. only complaint would be trying to sell me a $160 mount because they thought the tv didn’t already come with one.. however it did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Patient Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put up with my indecisions and were very patient. I really appreciated their input about where to mount the bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond!! It was a tricky mount! The gentlemen had so much patience!! No mess at all afterwards. Very friendly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    SETTING THE WALL MOUNT UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD MOUNTED MY TV FAST AND CLEAN UP AFTER. HOOK ALL OTHER EQUIPMENT TO THE TV AND SET THE CHANNEL REMOTE. GREAT SERVICE...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went way beyond the call of duty on this install. Everything went well with the install, but we had an issue with the cable box that Spectrum had sent so we weren't getting a clear picture or sound. Even though it was not his fault or issue, agent would not leave until everything was working, which involved switching out some cable boxes, testing equipment, etc. All of this was done at the busiest time of year, just before Christmas. Cannot rate this service, or agent, highly enough!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Boys did wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a super job done in no time at all got it all dialed into Dish Network so everything working great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service and great job installing TV,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed TV on existing mount and connected to our DTV and did a great job showing me how TV and remount worked and all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good for tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set went great as usual this is my third tv installation with zero problems

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable. Definitely well trained

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were wonderful and a pure joy to have in my home, very knowledgeable and the young lady did a fantastic job mounting our plasma TV and hooking it up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up my tv and devices. Also did excellent job of explaining everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys new what they were doing! 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was great. very helping in explaning the new set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our new 65 inch TV including wall mount and various attached electronics. Did a great job. Efficient and friendly guys. Definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a heavy duty mount myself since Best Buy did not have the model I wanted. Geek squad came and installed it to my directions and specifications. It was a lot to install the tv (which is fantastic by the way) but it is an expensive tv and I did not want some relative or friend dropping it on me. Greek Squad members were good as they knew what they were doing and also as important they listened to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very happy with job done profesional job

    I would recommend this to a friend