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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 Inch Samsung TV support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Install done by Sean. He was on time and had lot of knowledge. He is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great first time experience with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and mounted my TV over a fireplace perfectly. The TV looks great and the mounting setup they suggested and used has been fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV as per my request and did all of the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GSinstalled and set up outside speakers & bath TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very concerned on getting it done right the first time. They asked questions and spent the time to make it happen. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent job of getting the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad on my tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time. They communicated with me ahead of time to let me know where they were and when to be expected. Great job communicating what was going to occur, Made sure I understood my options before taking action. They even checked on the status of a different mount that I had been eyeing in the store. They went back and picked it up, when it looked like the one I had purchased was going to be less than ideal. Very friendly and professional throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my LARGE tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad members assessed the needs of my installation and expertly and professionally completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent crew - swift and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the a/v equipment. They did it fast and efficiently - better than I would have done myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very precise and helpful for the correct location of the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, 4 guys came out to install the 100" tv and it was free! They did a great job and took away the packaging. No mess (just had to run vacuum for yiny debris; no big deal)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the geek squad installer! Very personable, very informed, very patient and all-around great experience! Bravo Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On target- on time- good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that delivered and set up the tv were professional and polite, and were knowledgeable regarding all my technical questions. Cudos to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time having Best buy come and install my tv on the wall and I'm very satisfied with the service, the installers right away got to work, were kind and courteous. They arrived right when they said and when it was done they cleaned up, took my through my new options on the tv vs the old one i had before. i appreciated their confidence with installing an 85" tv. Definitely will have them again if i buy another

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew what they were doing and had me up and running quickly and with no issues. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great and totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 85inch Sony and made sure everything worked perfectly. They were great guys and did everything professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is knowledgeable and competent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-trained and well-organized group of technicians who with high focus on customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the service I had with this install. The two people did an amazing job! Even hooked up a sound bar that I had, didn’t have to do extra. Much appreciated! Very efficient and professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of moving and mounting. Neat orderly. Cleaned up area when done and set up TV to work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV up and running in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service! The Geeks were friendly and helpful--and did an excellent job! I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and timely. Great and professional service.

    I would recommend this to a friend