Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a very good job. Overall everything was great
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Professionals!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young adults were very professional, nice, polite. Install was done in a very timely manner. Thanks Geeks
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent reps came out to take care of business. Thank you BB.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the help of BB sales in choosing the right TV mount. There are too many to choose from to study them all. This one seems to be perfect for my situation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did the installation of our new home theater and they did awesome!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 3 out of 5 stars
Took three appointments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took them 3 appointments to finally be able to come and actually mount my tv. The first time was because I had scheduled my appointment online for the next day and it never showed up in their system. The second time was because their order didn’t show that I had a TV bigger than 51”. Only one guy showed up and told me he was going to have to come back the next day with another person. The third time they finally got it right and I was happy with the install once they were finished.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .I appreciate you taking the time to share your experience with us. Time is valuable so can certainly understand how frustrating it would be to have multiple appointments before your mounting service could be completed because of scheduling issues. While we’re happy to hear that the install was completed to your satisfaction during the last appointment, we regret any inconvenience this caused and hope that sometime in the future you give us another opportunity to provide the excellent service I know we can provide.
Rated 5 out of 5 stars
Premium TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came on time and they were very professional. They wore face masks and they worked quickly and efficiently. They installed my 70" TV and connected it to my surround sound system in about 45 minutes, and did it well. If I had to do the same thing on my own it would have taken me at least three times that, and I would not have been able to do it as well as the pros. Overall, buying the Premium installation package was not cheap, but it was money well-spent and good value.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had several questions for the Geek squad they were all answered respectively. Did a great job with mounting and securing to my wall. Would recommend
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Uninstalled defective TV and installed replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 76” wall mounted TCL failed under warranty. Workers scheduled removal of old TV and installed new TV in the same day.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great.they told me what they were doing and asked a lot questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Not Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We chose to go thru a 3rd party delivery and installer because The Geek Squad appointments were so far out. We had no issues. They were on time and quick.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs did a good job mounting TV. Very helpful and instructive
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Tv instal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by very competent people. Did a very professional job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a fantastic job. Thank you for the great install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad technician was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Installation went great! The technician was on time, very pleasant and efficient.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
TV Wall-mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The QNED TV from LG was brought and wall-mounted by two technicians, who also set up the sound bar.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installing my 65 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional! They had Best Buy on their shirts. They knew what they were doing and weren't 3rd party contractors. Sure could tell the difference! The price is too high though!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
WOW Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was installed by Geek Squad and they did a great Job! The picture and sound are second to none
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek squad installed tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents mounted my tv and set up the controls and instructed how to use
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount does what it supposed to do and mount the TV to the wall. Very easy to use.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend