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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say that the geek squad are great. They put booties over their shoes before entering my house. They cleaned up after themselves, even vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good for tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set went great as usual this is my third tv installation with zero problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installers were great; back-office support, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Fantastic; operations support & scheduling needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Showed up on time and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome, knowledgeable and friendly. He was very efficient with the use of his time installing my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang wall tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Northern Satellite installers were excellent and professional. They are welcome here anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys that mounted our TV did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation and neatly done. This guys were Pros!! Worth every penny the service and warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong & well made mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the right tools, Strong and very compatible with my 85 inch Sony tv. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the employee's were great and had a lot of knowledge about what we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    On time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very professional put on shoe covers before intering my home very knowledgeable. They cleaned up everything after the finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad to take down the 50" TV they had mounted for me 7 years ago and replace it with a 65" Smart TV. They actually arrived a little earlier than their original window, went right to work, and had everything done quickly and efficiently. Then they took time to answer some questions, get the Smart features setup and verified their correct functioning, and then cleaned everything up like they had never even been here. I found the two-man team congenial and I enjoyed talking with them while they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech showed up on time, installed perfectly. Couldn't ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this can swivel tv for better viewing angles for my Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation, professional and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind! Mounting was done quick and with my input on placement. Explained everything thoroughly. I am so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and sound bar wall mount. Both guys were great and walked me through specs of sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description and quick installation when they arrived

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert delivery and installation. Extremely, knowledgeable of the product and what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did the installation of our new home theater and they did awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Office TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack did great job of mounting this TV in my home office. Simple wall mount with swivel install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and set up the controls and instructed how to use

    I would recommend this to a friend