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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time as usual and my new TV looks and functions great on its wall mount. I will use them for my next TVs as well

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install the TV for the following week. The installer showed up on time did a great job and left the place clean. 1st time I had Best Buy install, I would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are pros. Nicely mounted and installed my new tv. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were 100% professional and understood exactly what we wanted and delivered exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Mount installed correctly and TV installed and setup professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is professional, quick and qualified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are highly professional, top notch experts. I really appreciated having Eric bring his expertise to our installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv very well and explained it’s functionalities to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND FRIENDLY STAFF , I WAS EDUCATED AS THEY WORKED AND IT MADE ME THAT MUCH MORE COMFORTABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Greek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was timely and called ahead. They explained what they were doing, and very respectful. Kind and helpful. The only thing I thought about was the height they put the TV. They asked if the height was good and I asked for it to be lower. I should have had it installed lower. I'm not sure it was feasible because there is a light switch, leaving about half a foot below where it is now. They showed me how to use the new remote. Very, very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to deal with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, friendly and professional. Very careful with house cleanliness

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation a breeze and very economical!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mounting spot was not the easiest to navigate but these guys did great! Very professional, kind and patient. They were on time and fast too. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Couldn’t recommend geek squad installation enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Very professional, concise and quick! Also, very helpful with any and all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the only way to go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Zack were heroes during this installation. They communicated their whereabouts so I could plan for their arrival, they were delightful and professional, they installed my mount and mounted my television with utmost professionalism. They were pleasant to chat with, worked quickly and carefully, and represented the company excellently. Thank you Jacob and Zack -- I could never have done such a great job myself and appreciate your professionalism!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job with the installation of the wall mount and they also hooked up all of my electronics as well as programmed all remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing bracket and attaching tv in a fast and efficient manner

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Job! I love Geek Squad's knowledge about Best Buy products and ability to direct you to the right service needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our system. Highly recommended crew!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper of the mounts but got the job done fast and easy. Gentlemen were kind and made sure i didnt have any questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad Is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional, friendly, and went out of their way to make the experience pleasant. The Geek Squad is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came out and mounted the tv with out any problem. They were very nice and helpful

    I would recommend this to a friend