Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV and Soundbar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and efficient. showed up on time and completed job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and made quick work of installing the TV above our fireplace, well worth the money IMHO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install over fireplace went smooth!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Thomas and Dan, were great! They were knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents were extremely professional and courteous. they knew exactly what questions to ask and then made my system come to life

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed quickly and professionally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs mounted my TV and connected all my devises quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy guys did a good job mounting my TV I was very thankful they were able to come within a couple of days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service was fantastic! Matt and Rich explained everything, and we needed a free standing mounted to the TV. They showed me a swivel free stand on the website for Best Buy. It was perfect. They continued on with their service calls, and came back with the stand to mount on the TV. I purchased it right from the website. We are pleased with our service, and the Geek Squad are very knowledgeable! Thank you guys again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting would recommend to anybody who wants a professional and complete job d

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv instillation 86 inch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv in record time. This included wiring to my other devices. It was a real pleasure to meet the two of them. They were courteous, attentive to my requests as to position and height of the mounting while being sure that it was mounted in a most secure position.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Things went very well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and hooked up all my devices. They had all the equipment I would need to operate my tv and installed everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation: bracket and 75" TV - Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers called when they were on their way and showed up exactly when they said they would. They installed my bracket and 75" TV in less than 30 minutes, connected the TV to Wi-Fi, uploaded my apps and even helped me log in for the first time. The customer service went beyond my expectations!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amzing job. Quick and clean although pretty expensive

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great knowledge and customer service skills

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were true professionals and customer oriented. They arrived on time and explained the process while providing valuable info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in, unpacked 75" TV, attached mount bracket, then placed on wall. Made all adjustments, started TV, hooked up to internet and WIFI. Got YouTube TV going. Explained remote. Then took all trash with then when they left. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! We had three TVs installed plus surroundsound. They did it quickly and precisely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient, helpful - they even helped w/ programming

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install went very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with install. Installer was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Would definitely call them again.

    I would recommend this to a friend