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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was fast on time & cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed by tv was very nice and new what they where doing great job and great peoplek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALLY 5 STAR ALL THE WAY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!!!! Geek Squad does an excellent job each time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount does what it supposed to do and mount the TV to the wall. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New Apple TV added to my current tv works seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to take down my tv and install a new Apple TV box and then remount the tv. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the guys who came to hang and program my tv. They were very friendly and knowledgeable. They made sure that I completely understood how to operate it and cleaned up after themselves. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great and fast service! Highly recommend the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    When it comes to TV mounting use Geek squad!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting my new 65” TV was a two man task. The Geek squad guys were able to mount the unit and get it connected with ease. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Made it down a snowy lane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great. Smart fast friendly. They got stuck in a snow filled lane and found a way to make it work. Great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to mount the TV were super knowledgeable and helpful. They made the whole thing a breeze and were super nice to talk to! Really trustworthy and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Walll mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job connecting my system it never worked this good even when it was new. Mounted on the wall skillfully

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd Party Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed the TV Mount and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did it so quick we definitely calling back if we need another installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents worked quickly and did an excellent, clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane in an quickly mounted the tv. They also cleaned up the little mess made as a result of their work. Highly recommend these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a heavy duty mount myself since Best Buy did not have the model I wanted. Geek squad came and installed it to my directions and specifications. It was a lot to install the tv (which is fantastic by the way) but it is an expensive tv and I did not want some relative or friend dropping it on me. Greek Squad members were good as they knew what they were doing and also as important they listened to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was a large time frame window for their arrival but I was informed the entire time. Upon arrival hey put covers over their shoes to not mess up the floor and were patient as my wife was uncertain as to where to have it mounted. Once the placement was decided they were quick and courteous and ensured that no mess was left behind. I will be using them in the future if I need another tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly by the agents and they connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 team members from the Greek squad did a Great job installing our new TV and Bracket. They were both very polite and respectful. They went above and beyond. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting and setup service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the Geek Squad service people were very pleasant, professional and informative in all matters. I was quite satisfied with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We’ll Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Geek Squad’s preparedness and knowledge as they quickly and expertly mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made, its in my tight space. Picture quality very nice.

    I would recommend this to a friend