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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here at the scheduled time and mounted the tv and hooked everything back up without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. Made sure all apps I use were working and that sound bar worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were very friendly. They were good at their job, and made sure I was comfortable with how everything worked before they left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and timely. Great and professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amzing job. Quick and clean although pretty expensive

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best and well knowledgeable on installation and products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 65’ flat screen professionally wall mounted by Best Buy, the work was very good and haven’t had any problems whatsoever and well worth the money spent to have them do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use for my elderly mother in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for my elderly mother in law! the service was great ! Best buy ordered the CD player and shipped it to to GA best buy to be picked up by my sister in law!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great suggestions on which tv mount worked best. the one we had did not work so we got the new one and was just as he had suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient,professional, and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came and installed the TV wall mount were very professional, friendly and fast. I am very content with their service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, tv is well mounted and adjustable. Enjoying the setup!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely professional and knowledgable. Super easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting by TV. They cleaned everything up when they left even disposed of the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Courteous, Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and did a great job! Called in advance of arrival, wore shoe protection for my floor, and even helped me secure my old TV in its new spot. My only complaint is they didn't install the mount rail covers on the new TV mount. But, they're a cosmetic thing that doesn't actually show behind the huge TV, so no biggie. I always was someone to do these things myself, but I think going forward I may use Geek Squad installation again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable, courteous and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, made sure we were happy with everything and then explained the remote, apps and other information regarding the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service. Although I mounted my own TVs, they were able to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional super knowledgeable and fast. They mount All my tvs awesome price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians arrived on time to install my new 55" TV on the wall and they moved my old tv to an existing wall mount in a bedroom. Very good service overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys for mounting my TV to the swivel base and connecting my devices. Also, thank you for being so nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV was professionally set up and mounted. The guys you did the work were nice and professional. They know the product well and could explain in plane language.

    I would recommend this to a friend