Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and did an absolute stellar job mounting my tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impeccable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will use Geek squad for future services. Time was taken to make sure I understood how to operate tv. There was attention to detail and no trash was left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad on time and great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and replaced our existing wall mount tv with a new 65 inch smart tv. The guys were great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Tyler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler L from San Marcos was phenomenal. Without getting too into detail, I was having an incredibly difficult time coordinating an exchange of a TV I purchased through Best Buy's Total Tech membership. Tyler recognized that there was a disconnect between the many systems and parties at play and went the extra mile himself to make sure that my exchange was handled correctly and that my new TV was installed correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installed by Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were clean, efficient, and polite, were in and out in a short time and the job was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would. Explained everything and did excellent job install on wall mount tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick in and Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek squad for coming and mounting my 70" in television with no problem. They were prompt, came in with the proper safety gear. (mask, covered boots) They came in and went straight to work. About 20 minutes they finished and explained the setup to us, answered all our questions and cleaned up their trash. They even told us about how to add our sounder to the tv. Awesome job guys. I def recommend if your not sure about hanging your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV wall mounting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount this were very professional and inowledgable of what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 1st tv came broken, the new one was perfect Gorgeous picture and went perfectly up on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the TV. Very polite service too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jones Contracting installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh from Jones Contracting installed my TV. He was quick, efficient and professional. The TV looks great and he hid the cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Quality Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Premium TV mounting and TV connect and am very impressed with how quick they were with the install and performed a quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MANAGER ARRIVED AFTER I HAD AN ISSUE, AS THE SCHEDULER DID NOT ASK QUESTIONS ABOUT MY FIREPLACE. MANAGER HANDLED IT IMMEDIATLY.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very professional and did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and professional with the delivery and installation of my 50 inch TV. The installation was completed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job installing 4 total TV’s - even zip tied my AppleTV’s to the back so it’s a very clean looking install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They came and installed my TV and did an amazing job. Quick, fast and without any major issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technician did an excellent job with the installation. He was very knowledgeable and customer focused.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rules !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and friendly - the TV was mounted perfectly above our fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were very professional. They made sure we were comfortable with operating our new TV and it’s features before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted our Frame TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a marvelous job of mounting our 75 inch Frame TV and connecting the sound bar too. They also took the time to explain the Samsung remote and its various quirks and nuances. The crew was very professional and friendly and we are so pleased with the results! Thanks Geek Squad!

    I would recommend this to a friend