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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Difficult Wall TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the appointment correctly set they got here on time. They were very courteous. But you have to be very very very specific with your instructions about the conditions for the installation. I had a brick wall, once I was able to communicate that to them they came prepared and did a good installation job. They also advised b4 hand that there was an additional charge, which was acceptable. The programming of the TV and soundbar was spotty they did the basics. Since I wasn't prepared to tell them what to install. They did the best that they could.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    time and effort saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dodged a major headache by scheduling setup and install. huge value in tapping the skill & experience of people who do this everyday AND do it well AND do it more quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to Install my large TV with the no-show mounts. They did a wonderful job with placement and getting the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job, clean and quick. Highly professional and will have them back for my next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    love it amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and would def reccomend in the future and also when i have to move out. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installers did an excellent job we’re very polite knew exactly what they were doing. Great work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my 75in TV. Love that they wear covers over their shoes!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diligent workers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and carful messuring. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, efficient and knew what she was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is awesome you can move it right left anyway you want to enjoy your tv The geek squad are the best great clean install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job for us. Everything was professionally installed and they took time to carefully review how to operate the equipment. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Cleaned up Mess and left us with a great instillation..

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad communicated well, met their time commitment, were very professional, and took pride in their work. Cleaned up after themselves and were very careful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. They were quick and very professional. Very nice to my sick mother . It was a very good experience . I highly recommend !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv quickly and efficiently!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful did a great job ! We’re in and out very quickly and did a good job along with cleaning everything up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD MOUNTED TV IN A TIMELY MANNER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted TV...............I would liked both televisions to be mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, excellent service, polite, and overall respectful and excellent installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad performed a perfect installation of our new Samsung flat screen TV in our master bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that geek squad come out and mount my new t.v and sound bar was a good idea. They came on time and did a great job.Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and friendly installers! Adds real value to being a Total Tech member.

    I would recommend this to a friend