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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and classy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to place the TV were very kind and professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad knows what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to install and program this tv by myself. The Geek Squad took all of that pressure off my back. These guys are real professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for (3) different installation jobs and they have performed flawlessly. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer went extra mile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer went the extra mile to fish wires under the wall board to ensure great installation and hidden wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and quick installation. And cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, efficient and knew what she was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom tv was mounted with no issues, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals at their very best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go and a real value. In and out and gone leaving worry free viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV and Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and efficient. showed up on time and completed job timely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were very professional & helpful. They did a great job mounting the TV to the wall while being accurate & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient mounting the TV. Able to save money by using old mount. Explained use of TV and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an incredible job!! I have NEVER had any problems with anyone or anything from Best Buy! Keep up the good work. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. I was lost part of the time in the details, but I worked out the issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers Every Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Fast installation. Knowledgeable tech. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, worth the money !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrrived at my home. Very pleasant and courteous service. Completed projects for me very promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought you guys did a really good job they were really informative on the questions we asked had that TV up in no time the gentleman even programmed it and made sure that I understood what was going on I'd highly recommend these two.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV and connected everything so it sounds & looks fantastic! Very professional even cleaned up their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cordial, courteous professional and fun, and did I mention fast and tidy?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all Service.. only complaint would be trying to sell me a $160 mount because they thought the tv didn’t already come with one.. however it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer worked hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked hard to get my TV on the wall. I had some firewalls that he missed the first time but was able to patch the wall and get the job done.

    I would recommend this to a friend