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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was GREAT. Mounted my TV on a stand and set up everything to perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS MOUNTED TV AND CONNECTED TO ALL DEVICES. THEY WERE VERY HELPFUL.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very helpful and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Service was wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was professional even though every time I had an appointment they were late or there was some mix up with my appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made, its in my tight space. Picture quality very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead and showed up on time with the necessary tools to complete the premium install. They were professional, courteous and cleaned up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers Every Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Fast installation. Knowledgeable tech. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super friendly, and installed the new TV in under 30 minutes. Even hung it on an existing bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are very professional and clean and really did a nice job on a complicated install. Very impressed. Will always use geek squad in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing the tv, making the necessary adjustments, and cleaning up the area afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The removal of the old TV and mounting the new TV was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new TV, and set up everything for our viewing. He was helpful in explaining our set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, worth the yearly fee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, incredibly efficient and helpful - so glad I got totaltech.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very polite and professional. They were very knowledgeable in their job and were very helpful and every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv for about a year now. Picture quality is good. I have no complaints.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    On time, professional, and speedy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected decks. They were on time, professional, and gave helpful advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation weas excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents did an excellent job mounting and going through all the goodies on this TV. We highly recommend their service and done right!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Technicians were the most courteous, efficient, clean and explained every step on how to use the TV, SoundBar and TV Mount Awesome Services

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came out with the new tv I bought and mounted it up and even set my tv up! It was quick and awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Larry was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was fantastic! He showed up on time & as planned. quickly installed my new TV. It works & looks great.

    I would recommend this to a friend