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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad knows what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick! They are the best! They explained what and how I could do things that were very informative!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my Tv and connected all devices guickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went as planned and announced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was efficient and thorough. Equipment works seamlessly and the picture quality is quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted. The guys did a great job very impressed they were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth it to have the Geek Squad mount our two televisions. They were on-time, quick, and efficient. They saved us an entire afternoon of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Free with Total Tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up, agents cleaned up completely afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted to the wall, connect the devices - in a professional and careful way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service, Kevin and his partner, are the best. They’ve wall mounted all 5 of our Tv’s in our new home now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and did the install just the way I wanted it. Super Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goog Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and Ant wall-mounted a new TV for me. They were very timely, courteous, and competent. After discussing options, I learned I could use my existing wall mount - and that saved $135. Nice. Tom was absolutely expert in identifying the right TV height. All the work was cleaned up beautifully. Well done gentlemen. And icing on the cake, the price just dropped, so I saved another 10% through price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got it Right…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with the Geek Squad. I tried the third party installation company… it was HORRIFYING! From being asked to lay down my newborn granddaughter to help the installer lift the TV… to the massive mess they left AND Best Buy sent me a defective TV… so I returned the 85” and they sent out the Geek Squad for the installation- Geek Squad sent two guys instead of one (like the 3rd party did) done in no time and I didn’t have to put down my granddaughter…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Guys that come to our house! They climb higher than we can, always gets the job done, and so very personable!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV on the wall and all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything I hoped it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mount .. I can move my 75” Sony TV in a bunch of different directions in my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the tech support tv mounting options. Great service and fast. They were able to put up an old mount from 12 years and old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and his assistant from the Sherman Oaks Geek Squad did an excellent job installing my new 65" TV. They were fast, efficient, and I'm very happy with the results. They ran additional cabling and removed some old cabling from prior setups while they had the mount dismantled. Thank you Christian and team (Simi Valley as they packaged up the TV and had it transferred).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick came out yesterday.. he called about 30 min out to let me know he was on his way.. love this! He was so nice, explaining how to work my new TV and he was extremely knowledgable and quick in mounting my the TV. Highly recommend Geek Squad. I've dealt with them twice in a week and each time they were fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an outstanding job mounting my TV, hooking up the satellite speakers and sound bar, and walking me through the TV settings and remote functions. Glad that they did all of it instead of me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good and so professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed a mount and our 65" Sony television to our bedroom wall. From the timely heads up for arrival to the surgical mask-like shoe bottom covers- I was immediately impressed. Only to be outdone by the expertise and knowledge displayed as the two gentleman installed our items and then walked us through and even calibrated optimal settings (audio and video) to our bedroom space. There was respect and courtesy to both each other and ourselves throughout the 2 hours they were here. They really were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed my television very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they installed the wall mount it stayed great I really like it there is so much space in my living space now!!!

    I would recommend this to a friend