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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Rating self explanatory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, efficient and very professional. Explained everything for someone who is not techie oriented to where it could be understood.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and mounted our 55” TV did a nice job. Very respectful of our house and furniture. Took the time to explain and set up our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very professional. They cleaned up love the service. It was wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Had issues with Amazon Prime app after they left thou. [Note: Installation fee quite expensive for a 30-min or less install time.]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Great qualitity, sound and picture. Highly recommend. Be sure you get competent people who know how to install it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Must for TV Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not thank Mario Morales enough - he was so patient with us and went over set up several times. There is so much these tv's can do these days - there should be a course on this! I would definitely recommend this set up with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantasic mounting work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, geek squad did a fantastic job. Had to add to ny packsge due to the new place having differently spaced studs, but the team was able to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging in there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came and hung my mount on the wall and connected all the equipment up. Great job as now I know it wont fall off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job mounting the huge tv- Perfectly centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job installing wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people showed up on time and put the wall mount up perfectly. They asked for my input as they were aligning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TX wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient and really nice. Will worth letting you guys handle instead of struggling with it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad member, Shauwna, was exceptional and spent a long time setting everything up and explaining the workings on my new Samsung OLEO TV and my Sonos Beam. I was impressed with his knowledge and professionalism, and I am certainly pleased that he was the Geek Squad associate who worked on my system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted mt TV and connected it to my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time having Best buy come and install my tv on the wall and I'm very satisfied with the service, the installers right away got to work, were kind and courteous. They arrived right when they said and when it was done they cleaned up, took my through my new options on the tv vs the old one i had before. i appreciated their confidence with installing an 85" tv. Definitely will have them again if i buy another

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Guys installed with precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy's mounted TV with specialized bracket in precise location.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very helpful and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Need to buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in my media room! Really gives me a movie theater feel from my 85 inch tv!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agents were excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all the components very carefully and professionally. They were courteous throughout their time in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and mounted the new bracket, and mounted the TV onto it...Then were on time, and left me w/ a working TV...That's all I can ask for...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mount tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was an easy setup & technician was pleasant an informative

    I would recommend this to a friend