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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad work was done quickly and completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job of mounting and setting up my news 55 inch Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly, on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient and courteous, would be happy to have them for any future installations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diligent workers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and carful messuring. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large Screen TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick, easy and neat installation. I am completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and set up my TV and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is knowledgeable and competent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-trained and well-organized group of technicians who with high focus on customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad saved me time and found a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar. I am glade they did because they found a problem with the TV and had it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with our Geek Squad set up of our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat and careful. They also wore masks and shoe covers and were very kind and nice as well. Very pleased with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that mounted my television was amazing. He was very quick and efficient. I can’t wait to book my next service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on the appointed day right on time. They mounted my TV on the wall, made all connections and removed the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD WAS FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, QUICK, KNOWLEDGEABLE, POLITE...JUST FANTASTIC

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service professional as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very professional respectful and knowledgeable, did a super clean job and left no mess behind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team mounted the new 75” QLED q90 Samsung TV and connected it to the Dish box. This required your two person team and they did this extremely well. Unfortunately, for my wife and me, the New TV had a power problem and I had to contact Samsung to have it replaced. Still waiting. The Geek Squad is scheduled to come back on Dec. 23rd . To hock up a new Sony receiver I ordered from Best Buy’s and just received and a Center Speaker I ordered from Magnolia Dept., but no word on the status. I did purchase the Total Tech. Package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff, installation, and service. Happy they had an extra tv mount in their van.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents connected the tv including an in wall kit and hooked everything up. Great job - all done in under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs arrived on time and called once in the morning to verify time and again when they were on their way. They were friendly and worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came and mounted my 85 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and mounted my 85 inch tv to the wall. They were very good at what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my tv and was very professional and did a great job going over the set up and how to run the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my reserved space well. I liked it as it was well made and easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    TV MOunting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not explain all aspects of TV and setup was only partial. Price was excessive for work done and time spent.

    No, I would not recommend this to a friend