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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. The Geek Squad did a nice job of mounting my new LG TV. Bowl season and the NFL playoffs will look great in this room.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    TV MOunting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not explain all aspects of TV and setup was only partial. Price was excessive for work done and time spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a excelente job by monting my tv on the wall and make sure it was perfect fir me .....great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent never installed cable inside wall. He left stating he had a busy schedule and I need to make another appointment for that. Manager called me back approximately a month later and said he wanted to make it right. I was out of town at the time. I called back and texted back after my trip and never got any response.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed our old tv and mounting and installed new smart tv with new mount and a soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    INSTALLED QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED QUICKLY. i JUST THINK YOU CHARGE TOO MUCH FOR INSTALLATION. GOOD WORK BUT WOULD NOT REFER FOR COST OF SERVICE WAS TOO MUCH. IF IT HAD INCLUDED THE MOUNTING DEVICE THAT WOULD HAVE BEEN REASONABLE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job Installing very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his assistant were absolutely fantastic with installing our new TV. They centered it perfectly above our fireplace mantle. They were very efficient and explained everything we needed to know for operating the TV and getting us signed into our streaming apps. They also brought a SONOS sound bar that they installed and it sounds amazing like we are in a movie theater. Thank you all so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very at tentative to my needs. Cleaned up and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers Every Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Fast installation. Knowledgeable tech. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 Inch Samsung TV support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Install done by Sean. He was on time and had lot of knowledge. He is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PATRICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick is extremely knowledgeable professional and courteous. Patrick went above and beyond his responsibilities. Patrick was on time when he texted his arrival time and went the extra mile for me. I have dealt with other employees for Geek Squad and never had an OK experience. Patrick was able to solve the problem to make sure my TV and mount was secure and also took the time to install the aftermarket mount and instructed me on how my new LG 70" works. Thank you Patrick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional with the installation. Friendly and took care to clean up everything before they left. They knew what they were doing and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my television in no time! Quick and easy! I would definitely use the Geek Squad in the future if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad hung out televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad hung our televisions. They provided Great Service, were on time, and we’re both fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and they setup the tv so it was turnkey when they left. They explained how the remote worked. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must confess the guys know what they are doing, made installation look more like mounting a piece of wood on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not often you get more than what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and installed the TV for me over my fireplace. These guys were great. Asked me where I wanted it, measured, hung, cleaned up, showed me how to use everything. May not sound like much but I’ve had a lot of people do various work and these two individuals by far stood out.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the employee's were great and had a lot of knowledge about what we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Third party installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had after three visits, Jim came over and made the necessary installation, he did an excellent job & we are finally enjoying our TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad install my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees that put our tv in great. They made sure it was perfectly hung up.

    I would recommend this to a friend