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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV up and running in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service! The Geeks were friendly and helpful--and did an excellent job! I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    William Regentz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the employees who came to my house were really very good at what they did. Very helpful, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 75” tv. Rich color with a beautiful background. Bigger IS better for sure. Better picture than my old Visio.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great quick and easy installation! Will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service was fantastic! Matt and Rich explained everything, and we needed a free standing mounted to the TV. They showed me a swivel free stand on the website for Best Buy. It was perfect. They continued on with their service calls, and came back with the stand to mount on the TV. I purchased it right from the website. We are pleased with our service, and the Geek Squad are very knowledgeable! Thank you guys again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and were very professional in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly. They set up the TV in no time and were extraordinarily friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount/power box install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv mount and in wall power kit. I had Geek squad install both. Did a great job with the installation. Since I have a Samsung tv that has the one connect box ( not rated to run wire in wall ) I asked the tech if he could install/ hide the box and wires behind the tv, he did and you would never know it’s there. Tech then reconnected all my devices/ Hdmi cables and zip tied them up to hide behind my receiver. Great Job definitely recommend them if you need a tv mount installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv, great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect installation. The installers, Jeff and John, were excellent and need to be commended by Best Buy for their expertise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easily connected to existing mount, which facilitated the connection with others device. The team was very professional and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the Geek Squad. They came prepared to upgrade my mount, since I really needed the more expensive one. Mounted it exactly where I wanted. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. They did a great job. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers. Did an excellent job. Very satisfied,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crew, respectful and nice. Did the job perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were outstanding. Very professional and mounted the TV perfectly and best of all, they were very neat. Cleaned up and took away all the packing material and left the room spotless. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my LARGE tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad members assessed the needs of my installation and expertly and professionally completed the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of moving and mounting. Neat orderly. Cleaned up area when done and set up TV to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Our installation team was personable, listened to and answered our questions with clarity, and did great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very at tentative to my needs. Cleaned up and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV wall mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount this were very professional and inowledgable of what they were doing.

    I would recommend this to a friend