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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though all my device set up is simple, the technicians insured that the televisions were set and operational. Their professional thoroughness was great. They leveled the mount perfectly and wanted to make s sure it was too our specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service if you need your tv mounted. They came on time and did the job fast. This is the second time I use the service and it is definitely worth the price. Definitively will use again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Fast professional great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a fantastic job every thing want perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and they did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is best at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar was fantastic and very courteous. He has completed the job very effectively and efficient. Omar made sure the TV was functional after wall mounting it as per our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and soundbar and connected it to my cable box and adjusted the sound and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery a service tech crew was awesome , they knew exactly what to do and listened to our concerns and did a excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job efficiently and quickly being careful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was performed professionally with excellent explanation of what was done, how to properly use the equipment and even added value in helping to hide wiring and accessories so they wouldn’t detract from appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew made a fast and efficient install of the 70" gotta have it tv. They knew their stuff and helped sych our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable guys. They found alternative options for setting it up.when they found.issues.with stud on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets it Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. They made a couple of great suggestions for the mounting and you could tell they had a great amount of experience. They were efficient and cleaned up after themselves. Well done. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and safe installation! Quick and easy and it turned out perfect. Love my TV on the wall. It looks so professional. now I have to install the cord protector so you don’t see the cords and then it will look finished. Love it ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice technicians who knew what they were doing. So happy I have someone to rely on. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my debices. The agent was very helpful and arrived on time, he was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were mounted very quickly and professionally. Was explained what was being done, even asking me where would I like it mounted and gave their input. It was really helpful, especially knowing that they had been in the exact apartment complex and knew the layouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kwaton was great! He was very friendly and did his job so well. I was so happy with the service, he went above and beyond and even assisted my mom with hanging up some wall art. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv. Set up the WiFi. Made sure streaming services worked throughout home with our new server. Super guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up an appointment and arrived on time. Two very friendly and knowledgeable techs. Set up was done very quickly and answered any and all questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gig squad program is the best it pays for itself in one visit and it is a great program to have in case you like it have tech support like myself I love technical things but I'm not technically handy-dandy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He came by himself!...Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher is a dream that came true! He came by himself...very nice and very professional. Time arrival was on point! Geek Squad...y'all are very lucky to have him on your Squad...( No Pun intended) Thank You Christopher

    I would recommend this to a friend