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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 610 Showing 12,181-12,200 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Tv in reasonable time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount TV and did a great job they were friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Simon & Tony mounted both our old and new TV's and did an exceptional and professional job! They were the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Very respectful and very thorough. Very helpful in setting up the TV for us and teaching how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for installation on a 75” tv with bracket. They did a great job. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an incredible job, and quickly. They were also very accommodating to the fact that I had to duck out for a work call.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rules !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and friendly - the TV was mounted perfectly above our fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad on my tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time. They communicated with me ahead of time to let me know where they were and when to be expected. Great job communicating what was going to occur, Made sure I understood my options before taking action. They even checked on the status of a different mount that I had been eyeing in the store. They went back and picked it up, when it looked like the one I had purchased was going to be less than ideal. Very friendly and professional throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Every time I’ve used geek squad I’ve always been very pleased with their professionalism and the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were super professional! Answered all our questions, setup the tv system to our liking and cleaned up all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young adults were very professional, nice, polite. Install was done in a very timely manner. Thanks Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV on the wall in the bedroom, the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mound of my TV and connected it’s all my devices. They even had all the connecting wires for me as they were before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got excellent service from Geeksquad. i am glad tha I choose to buy my TV in Best Buy with Tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geel Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a terrific job of making sure your installation is perfect! so happy I have this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my home to mount my TV was nice & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount unit works just as it should. It fits reasonably flat against the wall, then pulls out several inches and can be tilted one way or the other.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew what they were doing and had me up and running quickly and with no issues. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and mounted my TV quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast installation. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jake came to our home to assemble our tv and tv stand and we couldn't have asked for anyone better! Amazing customer service! When putting our tv on the stand we purchased, the legs to the tv hung over the edge and were resting on the window sill.. they offered to come back out with an additional mount that would help ease that problem and they were proficient all the way through.

    I would recommend this to a friend