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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    dancer14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, knowledgeable, very hospitable, all around - the best

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting with extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the right choice by getting the tv mounting. I can extend the tv closer to viewing area or shift its angle as need up down and in sidewise direction

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything I hoped it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mount .. I can move my 75” Sony TV in a bunch of different directions in my room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were professional and installed the TV quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! We had three TVs installed plus surroundsound. They did it quickly and precisely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    G1 stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a temporary stand for a new LG G1. This stand was a good solution and cost effective. Easy to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installed by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were clean, efficient, and polite, were in and out in a short time and the job was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would. Explained everything and did excellent job install on wall mount tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv and installing my new Roku tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went way beyond the call of duty on this install. Everything went well with the install, but we had an issue with the cable box that Spectrum had sent so we weren't getting a clear picture or sound. Even though it was not his fault or issue, agent would not leave until everything was working, which involved switching out some cable boxes, testing equipment, etc. All of this was done at the busiest time of year, just before Christmas. Cannot rate this service, or agent, highly enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goog Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and Ant wall-mounted a new TV for me. They were very timely, courteous, and competent. After discussing options, I learned I could use my existing wall mount - and that saved $135. Nice. Tom was absolutely expert in identifying the right TV height. All the work was cleaned up beautifully. Well done gentlemen. And icing on the cake, the price just dropped, so I saved another 10% through price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Contractor Good Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a total professional very courteous , wore shoe covers . Went over all the components made sure everything was working properly then added the new TV in to my system ,And tested not just the TV but all components with the install Explained everything as he was going through the process then made it all work with (ONE REMOTE) Did I Already say Good Job! can't say that enough . Just don't see it Techs Like this He Did Best Buy Proud! Raise Time Baby..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and were very helpful installing and integrating the new tv with my older receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek geek squad yes and no depending who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The st tech was terrible. Thats where i learned that the Geek squad farmed out there work. He left without connecting the tv.Shows that Best Buy hires the handicapped as he wasbrain dead the second teck was excellent and completed the pconnection in 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Patient Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put up with my indecisions and were very patient. I really appreciated their input about where to mount the bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and did the install just the way I wanted it. Super Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team were very friendly, quick and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix mounting and show me how to adjust the the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a mobile home and it’s harder to do things and my installer did great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mounted tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Definitely worth it and easy process!!

    I would recommend this to a friend