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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Uninstalled defective TV and installed replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 76” wall mounted TCL failed under warranty. Workers scheduled removal of old TV and installed new TV in the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up my tv and devices. Also did excellent job of explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and they were very professional. They wore face masks and they worked quickly and efficiently. They installed my 70" TV and connected it to my surround sound system in about 45 minutes, and did it well. If I had to do the same thing on my own it would have taken me at least three times that, and I would not have been able to do it as well as the pros. Overall, buying the Premium installation package was not cheap, but it was money well-spent and good value.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman guy arrived ON TIME. He was professional and courteous. This is second TV that I have had mounted. Both times I was happy with the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great. Never would be without them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television, has a great picture. They hung it on the wall and it looks great!!! Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 1st tv came broken, the new one was perfect Gorgeous picture and went perfectly up on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and made short work of this project. He was helpful, quick and clean. He's welcomed back here anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job by a courteous and knowledgeable team from the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy, however the outside people they use is. Quite confusing.Im not going to say don't go to shop there because it's a really great store, customer service is a different story..... They need to work on compensating people for their problems that they have with deliveries

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Clean and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great and clean install and had also asked for my preference and also suggested what might work best overall end result very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick in and Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek squad for coming and mounting my 70" in television with no problem. They were prompt, came in with the proper safety gear. (mask, covered boots) They came in and went straight to work. About 20 minutes they finished and explained the setup to us, answered all our questions and cleaned up their trash. They even told us about how to add our sounder to the tv. Awesome job guys. I def recommend if your not sure about hanging your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a terrific job, installing my mount & television. They were extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and made sure it was connected and working. This saved me time and frustration!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted. The guys did a great job very impressed they were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great .. kept social distance .. wore mask shield .. and covered their shoes.... Very neat quick and professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased our tv, wall mounting bracket and plastic cover to hide the wires. Discussed our needs with the floor service agent and he was quite knowledgeable in assisting us and explaining each product to achieve our goal in performance, quality and overall look. Scheduled Geek Squad technician and the service provided by Ryan was ⭐️⭐️⭐️⭐️⭐️ Yes, hard to believe in the times we’re living in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent crew - swift and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the a/v equipment. They did it fast and efficiently - better than I would have done myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly and professional. Did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek squad agents were extremely friendly. My TV was set up quickly. They were very respectful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job on the installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very pleasant and respectful of the space to install the TV and wall mount. Arrived earlier than expected and was done quickly.

    I would recommend this to a friend