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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 614 Showing 12,261-12,280 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Agent Chris did super job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chris installed tv, sound bar, other media effortlessly and showed us how they worked. Very professional and courteous and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very courteous and professional. Did a great Job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polite, fast workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and respectful service guys who got my TV up and running in rapid time -- about 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well done by knowledgeable and very capable people. Very pleased with the way it was done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional. Performed the job quickly and exactly as requested. Cleaned up and hauled away all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made all the connections and explained what he had done. He also asked if I had questions or concerns

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I used them. Very professional and take their time explaining how to use the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and did the job with precision. Would recommend this to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the tv and hooking up all my devices and showing me how they worked

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Didn't waist any time on mounting the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connecting and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the professionalism of the Geek Squad's representative. We purchased a new television and sound system for our family room TV. I feel that the Geek Squad went above and beyond, going so far as to set up our apps (NetFlix, Prime Video, Hulu, HBOMax, Disney+, etc.) and having us log in. He instructed us on how to use the remote and give us many tips and tricks to make our experience so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C2 is an excellent TV I fell in love with it as soon as I seen it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed the newTV quickly and efficiently. He was very polite, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Tv in reasonable time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount TV and did a great job they were friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great install and a great experience...and very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Eeros installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met all members of the Geek Squad on installation day as there were several projects they addressed. All three were knowledgeable, friendly, and more than willing to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Services\

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up my TV. They were knowledgeable, friendly and made sure I was happy before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installers were great; back-office support, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Fantastic; operations support & scheduling needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived promptly and were very polite and professional. Everything was set up perfectly. And they even cleaned up the debris. They set up my tv and showed me how to use it. Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and were very professional in their work

    I would recommend this to a friend