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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV's very professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job! Very professional and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technician did an excellent job with the installation. He was very knowledgeable and customer focused.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick TV Mounting installed by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer showed up on time. He was able to easily attach the TV Mounting to the wall and connect our TV. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were both very knowledgeable and friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got it Right…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with the Geek Squad. I tried the third party installation company… it was HORRIFYING! From being asked to lay down my newborn granddaughter to help the installer lift the TV… to the massive mess they left AND Best Buy sent me a defective TV… so I returned the 85” and they sent out the Geek Squad for the installation- Geek Squad sent two guys instead of one (like the 3rd party did) done in no time and I didn’t have to put down my granddaughter…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great first time experience with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and mounted my TV over a fireplace perfectly. The TV looks great and the mounting setup they suggested and used has been fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were wonderful! Very professional, friendly and efficient! I’d recommend Geek Squad again to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and sound quality. Love the backlighting on the remote

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WALL FITTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitting was perfect on the wall and we have no problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Larry was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was fantastic! He showed up on time & as planned. quickly installed my new TV. It works & looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad always delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick, professional service. Very happy with thevresults.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV very professional and made me geel secure that it would stay put!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and fast. These guys were great and hooked up my TV perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team unmounted my existing large screen TV, and installed the new one. They were absolute professionals and just as friendly. The job, which I expected would be rather challenging, didn't phase them at all, and they were done inside of an hour. After the installation the team leader explained how to control some new settings using my existing smart remote. I was extremely happy with their work and the care they took during the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad knows what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick! They are the best! They explained what and how I could do things that were very informative!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very respectful of my space. He mounted the TV with such efficiency and was thorough in showing how it all works.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents were extremely professional and courteous. they knew exactly what questions to ask and then made my system come to life

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation was a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fabulous and quick installation. He was neat and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician that installed the TV and mount were great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...totally professional...well worth the money

    I would recommend this to a friend