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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    3rd Party Provider, Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was on time, very personable and put up the tv in record time. This was a 3rd party service provider that works for BB, btw. Did not seem to be Geek Squad specifically- I have had other GS installers and they were very good as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old TV and mount, and installed new ones super quickly. And no mess. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arrived exactly when they said, Mounted the TV and set up all the equipment. Excellent job, very neat and cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have your team install and connect our TV. They were very professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes thru for me when I need them. The install of my new tv was fast and efficient and believe me, they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV mount perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were great! Very professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderfully job. i would have them over and over again to do the installment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great at what he does. Very well informed and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick replacement of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced smaller TV with larger set on existing wall mounting. Great job in very little time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, but sometimes best effort takes more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small credenza located TV relocated to a wall mount, (as we were having a LARGE TV wall mounted in its place). And while the desire for as little protrusion into the room was expressed, the use of longer mounting bolts that our Agent had on hand, thus required SPACERS to offset the back of the TV from the mount . . . intruding into the space an extra 3/4" . Why did we didn't simply find shorter mounting bolts, I can't say why, nor was it explained to me. Noticed only after the fact, and may have to simply redo myself when I can locate 4 shorter properly threaded bolts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for my tv. And it looks amazing. Like to thank the guys from geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service has been fabulous. They have been knowledgeable and nice and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians mounted my TV and hook up my devices. Did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the installer always does a great job and explains how to use the item very clearly. Thanks Chris

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Made it look easy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and were extremely professional. They got the job done quickly and didn’t leave a mess. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Husband had already mounted tv but Squad was so helpful in answering his question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would def use Geek Squad again to install tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV with mount as requested. No issues, awesome service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were both very knowledgeable and friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick service. It did not take him very long to install the TVs. Very helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents removed a heavy plasma TV and mounted the new one over a fireplace while standing on a marble hearth. Well worth the cost!

    I would recommend this to a friend