Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Pair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Taylor were great, they mounted 2 televisions in a timely fashion. They were very polite and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MASTEC installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nelson @ MASTEC installed my TV. He was very knowledgeable, personal, and very pleasant to work with. He also explained how the tv & remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RocketFish 40" to 75" TV Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this RocketFish 40" to 75" TV Wall Mount for my 55" TV. I installed it myself and it is great! I highly recommend it, because it is very versatile and I was able to mount it myself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ummm, ever heard of a stud finder??

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I booked two tv mountings. 1 for a 40 inch tv in the kitchen and a 50" for the bedroom. After the first mounting in the kitchen i canceled the one for the bedroom. While the guy was super professional and friendly he made 10 holes in my wall, not counting the two for the actual mount!! Apparently he needed to do that to find the center of the stud. While i can appreciate the importance of drilling the center im pretty sure there is a better way. I've had a 65" mounted and there were no extra finder holes. With the help of God, my pink drill and a stud finder, i was able to mount the 50" in my bedroom, sans geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good highly recommend this product worked very well and is good quality and I would recommend this for the price and the functionality very good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, secured my 77" tv to the Kanto PMX700 mount solidly to the wall, and cleaned up after themselves. Now I can extend it 31" from the wall as well as pan and tilt the tv. Can't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was best fast installing .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were the best . Many thanks for mounting my tv for me , I am one person who sucks at DIY Zane ain’t no way I would have been able to lift the tv on my own anyway.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mmmmehhhh... Not Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So.... The good and the bad with this one. The good: It was mounted straight, level, secure and quickly. The overall end product was as expected. The BAD: It was scheduled as a 12:00 to 18:00 window when I originally scheduled the service. The evening before, I received an E-mail from Best Buy confirming the 12:00 - 18:00 window. Accordingly, I went to run errands around 09:00 and got a call from my daughter that the Best Buy guys were at our house at 09:45! Fortunately, I was only a 2 minutes away. While that is annoying, it was made MUCH WORSE when I told the main tech sorry, but the window was scheduled between 12:00 and 18:00. The dude first had the audacity to ARGUE with me even after I showed him the E-mail from BB with the 12:00 - 18:00 confirmation, BUT he also was a pretty serious jerk about it and hastily and gruffly muttered "Well if you don't like that we are here now, we can come back another day". I think as soon as he said that, he realized he was being a Grade A jerk. I told him to shorten the attitude, it was YOUR company that confirmed the time AND YOUR COMPANY that improperly scheduled you. Once I called him on his attitude, he got better (and much more quiet). So yeah, in all I'm happy with the end-product, BUT Mr. Geek Squad Dude needs a pretty wicked dose of PROPER CUSTOMER INTERACTION. For the record, the other tech that was with him was perfectly professional and in all honesty, I think he was embarrassed by his cohorts shenanigans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great! Our installers came out and explained everything they were doing. Very professional, knowledgeable and neat. Our Television was being mounted on the mantle and had just been painted. Not one scratch or mark on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent!!! The TV is the best I’ve ever seen. The sound is incredible, the mount is Unreal! I love it!!!! I made it crooked not them. All straightened out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed immediately and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing! I always love buying from Best Buy , you guys always take good care of us and give us great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job they call a day before then one hour before they came they called again the cool walk inside put the TV in the two bedroom in 30 minutes and set up everything thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tv installation went great. Can't say enough good things about a process that can be stressful. The service was excellent and I would highly recommend geek squad tv mounting (at least my experience was great).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it One of the best things that I really like about this but they have great products. Oh you’re teasing you have warranty and the price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was more than amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and made sure everything was perfect. Looks great and the installers really knew there stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my 55 inch and connected it to the internet. Could not have asked for a better team of young men . Very professional and patience with a non tech person like me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 85” installation by our Geek Squad duo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the Mount and TV were true pro’s who worked fast and took all precautions to make sure things got done safely and correct. Please pass my Kudos on to them again for a superior job done well and for their patience answering all of our questions clearly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team ever! Especially Scott!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service provided by the “Geek Squad”, Scott is the best! Had him for two tv mount installations, and he has excellent customer service, friendly, and goes the extra mile to help out. Would definitely recommend to friends and fam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but expensive. I would recommend it to Anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent was knowledgeable and quick and helpful

    I would recommend this to a friend