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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job by a courteous and knowledgeable team from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient mounting the TV. Able to save money by using old mount. Explained use of TV and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional and personable. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv moniting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service We are enjoying our new TV on the new the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We’ll Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Geek Squad’s preparedness and knowledge as they quickly and expertly mounted my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and prompt delivery and installation of the tv and mount. Even took the packaging with them. Tv was mounted perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your people were great and knew exactly would to do and how to do it. They were quick, efficient and cost saving for the customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! And they knew what they were doing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was exceptionally well done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and Chris even came back later in the day when they had been given the wrong mount. 11 on a scale of 1 to 10, they were fantastic in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did my install were professional.respectful and friendly they knew thier job and went out of thier way to make sure I was a satisfied customer thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is knowledgeable and competent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-trained and well-organized group of technicians who with high focus on customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent, they worked hard, got the job done quickly and cleaned up when done. As always Best Buy employees go above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was knowledgeable, professional and cleaned up after themselves. They made sure the tv mount and tv were secure, as I have a little one running around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys are Great. I wouldn’t go anywhere else for this type of service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would let anyone else install our TVs ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best to install TVs fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and checked for satisfaction, easy install no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and Soundbar, seamlessly!! Even hid the cords for me! On time, efficient and professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed (although I didn't do the work myself).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv and tv mount very easily.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He asked what apts we would like to set up on the new tv. They installed the wll mount on the fireplace and hid the cables so you can't even see them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they delivered the experience I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad delivered, installed, cleaned up, and left. It was all good. I've not thought of anything else I'd have them do. Great job !

    I would recommend this to a friend