Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was very fast installing my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and any other components needed, with precision and high skills.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    No Big Complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wall mounted my 55 inch tv. They did a good job but it took quite a while and they did not ask me if i wanted more cords to be hidden behind the tv so now i have to take the tv off the wall to made extra hook ups.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very polite and professional. They were very knowledgeable in their job and were very helpful and every aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Mount for 65 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung q80 65 inch and love this mount. Best Buy did an excellent job on the install it seems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impeccable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will use Geek squad for future services. Time was taken to make sure I understood how to operate tv. There was attention to detail and no trash was left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall mount and quality,feel safe with TV on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems very good... keeps flush, close to wall. Geek Squad installed & did wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man cave tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for the man cave. Nice clear picture and the sound is pretty impressive. Hubby loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians mounted my TV and hook up my devices. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was incredible i really liked how friendly the people are

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent crew

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ask questions and measure twice. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed correctly according to specs. On schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squsd installed out TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pete and Nate were very helpful. They were done within an hour. They also asked us if we had any questions before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad team came to my house second time was excellent.both guy was very helpful & honest guys

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed tv quick and gave reassurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and explained every option to me. Definitely recommend and will use this service again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good and so professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed a mount and our 65" Sony television to our bedroom wall. From the timely heads up for arrival to the surgical mask-like shoe bottom covers- I was immediately impressed. Only to be outdone by the expertise and knowledge displayed as the two gentleman installed our items and then walked us through and even calibrated optimal settings (audio and video) to our bedroom space. There was respect and courtesy to both each other and ourselves throughout the 2 hours they were here. They really were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are very professional and clean and really did a nice job on a complicated install. Very impressed. Will always use geek squad in future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I have to have anything installed in my house I w

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have to have anything mounted in my house I will always go to geek squad they are amazing and they are really careful and always are positive and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great in home service!!! they had my tv up on my wall in no time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connecting and mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the professionalism of the Geek Squad's representative. We purchased a new television and sound system for our family room TV. I feel that the Geek Squad went above and beyond, going so far as to set up our apps (NetFlix, Prime Video, Hulu, HBOMax, Disney+, etc.) and having us log in. He instructed us on how to use the remote and give us many tips and tricks to make our experience so much better.

    I would recommend this to a friend