Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polite, fast workers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and respectful service guys who got my TV up and running in rapid time -- about 15 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service so far!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most professional service I have encountered. The guys installed two TVs in an hour and tucked my cables, answered my questions and were extremely knowledgeable. One of the TVs was a 65” inch and in extremely thin and needed care being installed flush to the wall. The other was installed over shiplap. My recommendation is to purchase the Best buy total tech support if you are installing several items in the house as it will come out cheaper and offers lots of perks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and nice job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time. Installed the TV quickly and waited when I was connecting the internet to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech Installation Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Technicians were the most courteous, efficient, clean and explained every step on how to use the TV, SoundBar and TV Mount Awesome Services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation work. They showed up on time and their work was clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed (although I didn't do the work myself).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had Best Buy come out and mount my new 65” TV and audio equipment to the wall. No way I would have been able to juggle getting this attached on my own. They brought out all the purchased items with them, opened up everything and mounted and connected all equipment. Even better they hauled away all the packing material and boxes as well as the old tv/media equipment. How very handy. And with my Tech Support membership, it was all free. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad took down my old TV and put up my new !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down the old tv I had and put up the new one I just bought. Hooked everything up and did an amazing job!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the mount and tv with no problems. They were in and out in less than 30 min and they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Instalation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! We are satisfied. He is professional and took care of the business.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love it must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this service and I am happy that I have it a team of professionals

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My home movie theater installed by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done job. These guys are amazing. Great mastery of the job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around. The geek squad people were on time and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice work. Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional job. They took the time to make sure that we were comfortable with the operation. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 tv’s and connected everything that went with it. Ex surround sound Very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV and stand quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service guys provided excellent service at my home. Geek squad guys exhibited a high level of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad member was personable and efficienh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel was excellent! He did explain thoroughly answers to our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are Awesome.... Not only were they super professional but they also put my tv up with ease Nd it looks great...

    I would recommend this to a friend