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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 3 TV's were very nice and professional but I thought I needed a new rack but I DID NOT. I ended up spending $60.00 on a new rack I DID NOT NEED :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 48 inch OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vivid colors and high definition picture quality are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and the installers were fast and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture is good and smart freatures are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time service and great installation of the tv by the installer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected to all devices - very good job and made sure everything was clean and working

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and efficient. Way faster and easier than doing myself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ask questions and measure twice. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad mounted my tv easily and quickly and neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, removed old tv and installed new Samsung 50 inch 4K set and Samsung sound bar, Set up units and units working well. Explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! And they knew what they were doing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best experience!!! The guys mounted it, offered their opinions on the best mount to use. More importantly, cleaned up before they left. Not every contractor has done this

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv neatly and with no problems. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service to have. They came and set our tv up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the TV mount and TV up did an awesome job. The TV works and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank-you for allowing me to take a survey with yo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are competent at what they do. They are qualified; knowledgeable, and experienced; self-confident. I'm impressed, and can trust them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV so fast. Its really strong and durable. This is my first mounting experience and is most favorable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all devices. They did a great job orienting me to the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was delivered and mounted by Best Buy Staff. Prompt, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple on yourself and have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the Geek Squad and their installation. Extremely professional and friendly, and they took care of all the installation while I sat on the couch waiting for our TV system to go live. The had the old TV removed and the new 65" UHD Vizio TV installed very quickly and set up the TV so I dod not have to figure things out. NOTE: Make sure you subscribe to the Total Tech service which is a Geek Squad umbrella service that covers all your tech needs, The normal $150-199 installation costs drop to $49.99 for everything !

    I would recommend this to a friend