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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    measure several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very careful to make sure the mounting bracket was being screwed into wood not wallboard. They measured several times to make sure the tv was centered, which was very critical in this case. They cleaned up after themselves, which was not true with the cable/internet installer that they followed. Matter of fact they cleaned up his mess. They were very knowledgeable and answered all my questions. They were excellent representatives Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not often you get more than what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and installed the TV for me over my fireplace. These guys were great. Asked me where I wanted it, measured, hung, cleaned up, showed me how to use everything. May not sound like much but I’ve had a lot of people do various work and these two individuals by far stood out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy As Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional, courteous, & thorough. The communication was great & they were on time. The help on the TV set up was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were knowledgeable & professional. They did a great job. I’m very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad setup and connected my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Donnie installed tv on wall mount and setup and connected everything. They were really nice and very knowledgeable. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed it square and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV above fireplace square. Happy with the turnout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and very personable. I would use your service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth it to have the Geek Squad mount our two televisions. They were on-time, quick, and efficient. They saved us an entire afternoon of work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Bryan, did a fast, and quality install on both TVs. He even installed the mount for a third TV when I asked him to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wepuchased a open boxtvfirst time we were not happy with color on picture then we took back to store and tv went on sale so we purchsed a new one much happier with new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and were very professional. They asked me questions on what I wanted before and were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a nice job on tv mount install tv and hooked up devices and showed us how to use remote very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and great service. They did a good job and no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worry Free Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets my vote for total worry free installation. They were quick and professional, set up everything and it is the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well done by knowledgeable and very capable people. Very pleased with the way it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PBatt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with wall mounting my TV and adding wall concealments to two TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up the TV to both streaming and cable box. Professional job. Was able to handle all issues presented.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv neatly and with no problems. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im in love with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful i love the way my tv is mount at the wall next to my window omg i can believe it thanks to the greek people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV above my fireplace. The mounting surface material is ceramic tile, which require drilling throught the tile to install the mounting bracket. The TV was mounted without any damage to the tile.

    I would recommend this to a friend