Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
GeekSquad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We hire Geek Squad to mount wall our 75” tv as we wasn’t sure to install in the correct way, he did an amazing job:)!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Rules.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guy's really know there stuff. I have had them hook systems and TVs. in the past. I found them to be very polite and informative.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad did a wonderful and fantastic job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was on time, did not take a long time to install. They did a wonderful and fantastic job, They cleaned up everything also.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Never hesitate to use this service!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second TV I have had mounted by The Geek Squad, same guy as last time and he's super friendly and professional, Thanks!
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Nt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job mounting my 2 tvs!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Love Geek Squad Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Geek Squad service and worth the price to have my wall mount TV professionally installed.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad called and ask if they could come earlier than scheduled. The TV was installed at least an hour earlier. Professional job well done.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY WERE ON TIME, VERY NEAT, DID AN EXCELENT JOB INSTALLING MY TV ON MY STAND. ANSWERED ALL MY QUESTIONS
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad members that mounted my TV to the wall did a great job. I would recommend them to mount my next TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
happy happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had a 77 inch oled tv installed by geek squad. they did an excellent job and i am completely satisfied with out come
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Mike install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents / delivery men hooked it up mounted it , made sure everything looked and sounded correctly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Guys were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad helpful with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and Professional. Liked they took the old TV to recycle for me.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service - Thank You!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Pro TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installers were very professional. They took the time to explain the features and benefits of the TV. They cleaned up after the project was complete.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great Job!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin and Mark were excellent! Very nice and did a wonderful job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on doing the installation. Great job, hasn't fallen off the wall :)
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad is absolutely great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an outstanding job with the installation. Plus, they were courteous and friendly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a great job installing my tv. I'm so glad I didn't try it myself!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!