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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek? Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got it mounted just fine. But in the end we still could not sync the remotes. It was 2 weeks later that someone helped us do that. Not much of a Geek I say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to help me make the right choice to get w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my service to mount the TV and Best Buy service made sure to ask me what I wanted and cleaned up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount with all wires behind wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the wall mount and connection for our tv and all respective devices. Excellent job and quality work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the cost of service. Quick and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and expertise. Far beyond expectations. Very well organized with on time and expert installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall mount and quality,feel safe with TV on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected to everything. Amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were skillful, courteous, fast and personable. Would not hesitate to have them here for any future installations or repair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So incredibly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly worth it. Makes life so easy. I won’t be putting up any more TVs myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture clear and bright. Installation was easy and operation was explained on how it was used.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Crew called to confirm arrival time and they were very professional. Made sure I was comfortable with operations before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Wall Mount 55in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting of my tv seemed like a breeze for the geek squad. It’s balanced level and at the perfect height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with the installation of the TV We had it mounted to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on Time, Installed unit with complete knowledge of where to put it and made sure at perfect height

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and Quinton did a great job installing our mount and TV. Showed us everything we needed to know and answered every question. Highest Marks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed (although I didn't do the work myself).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally wonderful install, the installer did everything we asked and it was wonderful, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Geek Squad job carried out by Andrew and An

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Angel did an exceptional job installing my TV and sound bar mounting. They made sure the position of the TV and sound bar are perfect for us since this was a big purchase. They are super detail oriented and respected our home. If I could ask for a specific geek squad technician duo to come out next time, I’d love to ask for Andrew and Angel again. 10/10 service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They did an excellent job. Extremely friendly and worked very hard. Would strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was efficient and no issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, arrived on time and installed the tv with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the guys who came to hang and program my tv. They were very friendly and knowledgeable. They made sure that I completely understood how to operate it and cleaned up after themselves. I would definitely recommend the Geek Squad!

    I would recommend this to a friend